MBNQA criteria in education: assigning weights from a Malaysian perspective and proposition of an alternative evaluation scheme

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MBNQA criteria in education: assigning weights from a Malaysian perspective and proposition of an alternative evaluation scheme

In order to improve quality and productivity among American companies, Malcolm Baldrige National Quality Award (MBNQA) was launched by the National Institute of Standards and Technology (NIST) under the Department of Commerce of US government in 1987. Over the years, the award has been proved to be...

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Bibliographic Details
Main Author:	Islam, Rafikul
Format:	Article
Language:	English
Published:	IFORS (The International Federation of Operational Research Societies) 2007
Subjects:	HD Industries. Land use. Labor
Online Access:	http://irep.iium.edu.my/7641/ http://irep.iium.edu.my/7641/1/MBNQA_criteria_in_education_Assigning.pdf

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