Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia

Little is known about the relation between patients’ satisfaction and quality of care they received, therefore the aim of this study was to assess the relation between parents’ satisfaction and quality of dental care provided by dental students at IIUM Polyclinic during clinical session. A self-admi...

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Main Authors: Yeon, Asilah Anis, Kamaruddin, Athirah, Harun, Nor Asilah, Kusumawardani, Anisa
Format: Proceeding Paper
Language:English
English
Published: S Bland 2019
Subjects:
Online Access:http://irep.iium.edu.my/75618/
http://irep.iium.edu.my/75618/1/1-s2.0-S2214785319314804-main.pdf
http://irep.iium.edu.my/75618/7/75618_Parents%E2%80%99%20satisfaction%20and%20the%20quality%20of%20dental%20care_scopus.pdf
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author Yeon, Asilah Anis
Kamaruddin, Athirah
Harun, Nor Asilah
Kusumawardani, Anisa
author_facet Yeon, Asilah Anis
Kamaruddin, Athirah
Harun, Nor Asilah
Kusumawardani, Anisa
author_sort Yeon, Asilah Anis
building IIUM Repository
collection Online Access
description Little is known about the relation between patients’ satisfaction and quality of care they received, therefore the aim of this study was to assess the relation between parents’ satisfaction and quality of dental care provided by dental students at IIUM Polyclinic during clinical session. A self-administered questionnaire were distributed to parents who attended their children. The students’ performances were assessed by a lecturer. 42 questionnaires and assessment forms were analysed. Generally, parents are satisfied with the dental care regardless of the quality therefore parents’ satisfaction could not be the tool to assess the quality of care provided by the operators.
first_indexed 2025-11-14T17:36:19Z
format Proceeding Paper
id iium-75618
institution International Islamic University Malaysia
institution_category Local University
language English
English
last_indexed 2025-11-14T17:36:19Z
publishDate 2019
publisher S Bland
recordtype eprints
repository_type Digital Repository
spelling iium-756182019-10-29T04:40:46Z http://irep.iium.edu.my/75618/ Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia Yeon, Asilah Anis Kamaruddin, Athirah Harun, Nor Asilah Kusumawardani, Anisa RK Dentistry Little is known about the relation between patients’ satisfaction and quality of care they received, therefore the aim of this study was to assess the relation between parents’ satisfaction and quality of dental care provided by dental students at IIUM Polyclinic during clinical session. A self-administered questionnaire were distributed to parents who attended their children. The students’ performances were assessed by a lecturer. 42 questionnaires and assessment forms were analysed. Generally, parents are satisfied with the dental care regardless of the quality therefore parents’ satisfaction could not be the tool to assess the quality of care provided by the operators. S Bland 2019 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/75618/1/1-s2.0-S2214785319314804-main.pdf application/pdf en http://irep.iium.edu.my/75618/7/75618_Parents%E2%80%99%20satisfaction%20and%20the%20quality%20of%20dental%20care_scopus.pdf Yeon, Asilah Anis and Kamaruddin, Athirah and Harun, Nor Asilah and Kusumawardani, Anisa (2019) Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia. In: 2017 Conference on Biomedical and Advanced Materials, Bio-CAM 2017, 28-29 Nov 2017, Langkawi; Malaysia.
spellingShingle RK Dentistry
Yeon, Asilah Anis
Kamaruddin, Athirah
Harun, Nor Asilah
Kusumawardani, Anisa
Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title_full Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title_fullStr Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title_full_unstemmed Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title_short Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia
title_sort parents’ satisfaction and the quality of dental care provided by dental students at international islamic university malaysia
topic RK Dentistry
url http://irep.iium.edu.my/75618/
http://irep.iium.edu.my/75618/1/1-s2.0-S2214785319314804-main.pdf
http://irep.iium.edu.my/75618/7/75618_Parents%E2%80%99%20satisfaction%20and%20the%20quality%20of%20dental%20care_scopus.pdf