Between rhetoric and reality physicians and implementation of quality management in healthcare service

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Between rhetoric and reality physicians and implementation of quality management in healthcare service

Quality management plays a central role in healthcare services today as policy-makers and healthcare managers search for the panacea for cost containment and error reduction in the delivery of healthcare services. While the rhetoric speaks volumes of the capacity of quality improvement tools and te...

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Bibliographic Details
Main Author:	Abd. Manaf, Noor Hazilah
Format:	Article
Language:	English
Published:	Malaysian Institute of Management 2007
Subjects:	H Social Sciences (General)
Online Access:	http://irep.iium.edu.my/7547/ http://irep.iium.edu.my/7547/1/Document_2_%2816%29_%282%29.pdf

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