Service quality and customer behavioural intention: a study on Malaysian telecommunication industry

Bibliographic Details
Main Authors: Haque, A. K. M. Ahasanul, Rahman, Sabbir
Format: Article
Language:English
Published: Kuriakose Gregorious College, Kottayam, Kerala 2010
Subjects:
Online Access:http://irep.iium.edu.my/7529/
http://irep.iium.edu.my/7529/1/service_quality_and_customer.pdf
_version_ 1848776862999773184
author Haque, A. K. M. Ahasanul
Rahman, Sabbir
author_facet Haque, A. K. M. Ahasanul
Rahman, Sabbir
author_sort Haque, A. K. M. Ahasanul
building IIUM Repository
collection Online Access
first_indexed 2025-11-14T14:36:50Z
format Article
id iium-7529
institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T14:36:50Z
publishDate 2010
publisher Kuriakose Gregorious College, Kottayam, Kerala
recordtype eprints
repository_type Digital Repository
spelling iium-75292012-01-20T07:27:30Z http://irep.iium.edu.my/7529/ Service quality and customer behavioural intention: a study on Malaysian telecommunication industry Haque, A. K. M. Ahasanul Rahman, Sabbir H Social Sciences (General) Kuriakose Gregorious College, Kottayam, Kerala 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/7529/1/service_quality_and_customer.pdf Haque, A. K. M. Ahasanul and Rahman, Sabbir (2010) Service quality and customer behavioural intention: a study on Malaysian telecommunication industry. Kegess Journal of Social Sciences, 2 (1). pp. 37-49. ISSN 0975-3621
spellingShingle H Social Sciences (General)
Haque, A. K. M. Ahasanul
Rahman, Sabbir
Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title_full Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title_fullStr Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title_full_unstemmed Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title_short Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
title_sort service quality and customer behavioural intention: a study on malaysian telecommunication industry
topic H Social Sciences (General)
url http://irep.iium.edu.my/7529/
http://irep.iium.edu.my/7529/1/service_quality_and_customer.pdf