A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company

With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through interactive network based channel. This study investigated the effect of viral advertising as marketing strategy by an ice cream manufacturing company, A...

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Main Authors: Mohammad, Noorita, Abdul Rahman, Zanariah, Mohammad, Mardhiah, Nik Mustapaha, Nik Nur Shahira
Format: Proceeding Paper
Language:English
Published: 2019
Subjects:
Online Access:http://irep.iium.edu.my/74927/
http://irep.iium.edu.my/74927/1/Conference%202019.pdf
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author Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
author_facet Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
author_sort Mohammad, Noorita
building IIUM Repository
collection Online Access
description With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through interactive network based channel. This study investigated the effect of viral advertising as marketing strategy by an ice cream manufacturing company, Al Jazeera Sdn Bhd. The company had very little experience in viral advertising and has been relying in conventional marketing strategies for many years. Thus, it is crucial for the company to assess consumer’s perception toward their current advertising strategy, which plays a crucial role in brand awareness of the company. This study aimed to determine relationships between factors such as perception of informative, entertainment, irritation and source credibility on consumer’s attitudes towards viral advertising. In the study, data were collected from 115 respondents, which questionnaires were distributed on social media platforms. Then, the data were analysed using SPSS (Statistical Package for the Social Sciences). The findings revealed significant relationship between consumer’s attitudes and two of the factors being studied which were informative and entertainment perceptions. In conclusion, marketers need to understand the effect of viral advertising because it will shape the dynamics of the business marketing strategy. Hence to cope with the rapid advancement of the technology, marketers need to be more creative in conveying the messages that would reach their consumers.
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format Proceeding Paper
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institution International Islamic University Malaysia
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language English
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publishDate 2019
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spelling iium-749272019-10-29T04:06:38Z http://irep.iium.edu.my/74927/ A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company Mohammad, Noorita Abdul Rahman, Zanariah Mohammad, Mardhiah Nik Mustapaha, Nik Nur Shahira HA154 Statistical data HF5410 Marketing. Distribution of products With the explosive growth of social media in recent years, viral advertising seems the best tool to release promotional message activities through interactive network based channel. This study investigated the effect of viral advertising as marketing strategy by an ice cream manufacturing company, Al Jazeera Sdn Bhd. The company had very little experience in viral advertising and has been relying in conventional marketing strategies for many years. Thus, it is crucial for the company to assess consumer’s perception toward their current advertising strategy, which plays a crucial role in brand awareness of the company. This study aimed to determine relationships between factors such as perception of informative, entertainment, irritation and source credibility on consumer’s attitudes towards viral advertising. In the study, data were collected from 115 respondents, which questionnaires were distributed on social media platforms. Then, the data were analysed using SPSS (Statistical Package for the Social Sciences). The findings revealed significant relationship between consumer’s attitudes and two of the factors being studied which were informative and entertainment perceptions. In conclusion, marketers need to understand the effect of viral advertising because it will shape the dynamics of the business marketing strategy. Hence to cope with the rapid advancement of the technology, marketers need to be more creative in conveying the messages that would reach their consumers. 2019 Proceeding Paper NonPeerReviewed application/pdf en http://irep.iium.edu.my/74927/1/Conference%202019.pdf Mohammad, Noorita and Abdul Rahman, Zanariah and Mohammad, Mardhiah and Nik Mustapaha, Nik Nur Shahira (2019) A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company. In: The 6th International Accounting and Business Conference (IABC) 2019, 21st-22nd August 2019, Jakarta, Indonesia. (Unpublished)
spellingShingle HA154 Statistical data
HF5410 Marketing. Distribution of products
Mohammad, Noorita
Abdul Rahman, Zanariah
Mohammad, Mardhiah
Nik Mustapaha, Nik Nur Shahira
A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title_full A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title_fullStr A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title_full_unstemmed A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title_short A study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
title_sort study of consumer's attitude towards viral advertising on social media: a case study in an ice cream manufacturing company
topic HA154 Statistical data
HF5410 Marketing. Distribution of products
url http://irep.iium.edu.my/74927/
http://irep.iium.edu.my/74927/1/Conference%202019.pdf