An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system

Nowadays, every transaction is done electronically through various e-channels like, ATMs, credit/debit cards, internet banking, mobile banking, telebanking, EFTs, etc. There are many factors that attract people to use the internet banking and encourage increasing the customers for the bank. In this...

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Main Authors: Abdulghafor, Rawad, Jasim, Aiysha, Zeki, Akram M.
Format: Article
Language:English
Published: Allied Academies 2017
Subjects:
Online Access:http://irep.iium.edu.my/74575/
http://irep.iium.edu.my/74575/1/74575_An%20overview%20and%20proposal%20for%20analysis.pdf
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author Abdulghafor, Rawad
Jasim, Aiysha
Zeki, Akram M.
author_facet Abdulghafor, Rawad
Jasim, Aiysha
Zeki, Akram M.
author_sort Abdulghafor, Rawad
building IIUM Repository
collection Online Access
description Nowadays, every transaction is done electronically through various e-channels like, ATMs, credit/debit cards, internet banking, mobile banking, telebanking, EFTs, etc. There are many factors that attract people to use the internet banking and encourage increasing the customers for the bank. In this paper, the human factors (factors from e-banking customers) are extracted by extensive literature review then statistical analysis is to be suggested to measure these factors. The study is to be conducted in Dubai and the valid responses are to be analyzed by Partial least squares (PLS) technique of analysis. Independent samples Test are to be carried out to find the effect of customers familiar with e-banking factors. The analysis is to reveal security awareness among the customers of e-banking in Dubai.
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institution International Islamic University Malaysia
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publishDate 2017
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spelling iium-745752020-06-30T07:41:54Z http://irep.iium.edu.my/74575/ An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system Abdulghafor, Rawad Jasim, Aiysha Zeki, Akram M. T10.5 Communication of technical information Nowadays, every transaction is done electronically through various e-channels like, ATMs, credit/debit cards, internet banking, mobile banking, telebanking, EFTs, etc. There are many factors that attract people to use the internet banking and encourage increasing the customers for the bank. In this paper, the human factors (factors from e-banking customers) are extracted by extensive literature review then statistical analysis is to be suggested to measure these factors. The study is to be conducted in Dubai and the valid responses are to be analyzed by Partial least squares (PLS) technique of analysis. Independent samples Test are to be carried out to find the effect of customers familiar with e-banking factors. The analysis is to reveal security awareness among the customers of e-banking in Dubai. Allied Academies 2017-05 Article PeerReviewed application/pdf en http://irep.iium.edu.my/74575/1/74575_An%20overview%20and%20proposal%20for%20analysis.pdf Abdulghafor, Rawad and Jasim, Aiysha and Zeki, Akram M. (2017) An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system. Journal of Internet Banking and Commerce, 22 (Special Issue-S8). pp. 1-14. ISSN 1204-5357 http://www.icommercecentral.com/open-access/an-overview-and-proposal-for-analysis-of-the-effectiveness-of-human-factors-in-dubai-ebanking-system.php?aid=86003
spellingShingle T10.5 Communication of technical information
Abdulghafor, Rawad
Jasim, Aiysha
Zeki, Akram M.
An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title_full An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title_fullStr An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title_full_unstemmed An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title_short An overview and proposal for analysis of the effectiveness of human factors in Dubai e-banking system
title_sort overview and proposal for analysis of the effectiveness of human factors in dubai e-banking system
topic T10.5 Communication of technical information
url http://irep.iium.edu.my/74575/
http://irep.iium.edu.my/74575/
http://irep.iium.edu.my/74575/1/74575_An%20overview%20and%20proposal%20for%20analysis.pdf