The mediating role of customer satisfaction towards customer loyalty in the Motor Takaful industry in Malaysia
| Main Authors: | Bian, Lim Ka, Haque, Ahasanul, Wok, Saodah |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
IIUM Press, International Islamic University Malaysia
2017
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/73920/ http://irep.iium.edu.my/73920/1/73920_The%20mediating%20role%20of%20customer%20satisfaction%20towards%20customer%20loyalty%20in%20the%20Motor%20Takaful%20industry%20in%20Malaysia.pdf |
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