The effect of organisational structure on quality management in public hospitals in a developing nation: a comparative study between district, state and national level hospitals in Malaysia
The objective of the study was to empirically assess the practice of quality management among employees of Malaysian public hospitals at the district, state and national level hospitals. Comparative analysis on the practice of quality management was made among the three groups of hospitals. Self-a...
| Main Author: | Abd. Manaf, Noor Hazilah |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Korean Society for Quality Management
2006
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/7314/ http://irep.iium.edu.my/7314/1/The_Effect_of_Organisational_Structure_on_Quality_Management_in_Public_Hospitals_in_a_Developing_Nation.pdf |
Similar Items
Practice follows structure: QM in Malaysian
public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2009)
by: Abd. Manaf, Noor Hazilah
Published: (2009)
Practice follows structure : QM in Malaysian public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2009)
by: Abd. Manaf, Noor Hazilah
Published: (2009)
Practice of quality management in an MSQH accredited hospital: a case study on Bentong Hospital
by: Abd. Manaf, Noor Hazilah
Published: (2009)
by: Abd. Manaf, Noor Hazilah
Published: (2009)
Patient Satisfaction as an Indicator of Service Quality
in Malaysian Public Hospitals
by: Noor Hazilah , Abd Manaf, et al.
Published: (2009)
by: Noor Hazilah , Abd Manaf, et al.
Published: (2009)
Patient satisfaction as an indicator of service quality in malaysian public hospitals
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)
Measuring quality performance between public and private hospitals in Malaysia
by: Ahmed, Selim, et al.
Published: (2017)
by: Ahmed, Selim, et al.
Published: (2017)
Inpatient satisfaction: an analysis of Malaysian public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2012)
by: Abd. Manaf, Noor Hazilah
Published: (2012)
Effect of lean six sigma on quality performance in Malaysian hospitals
by: Ahmed, Selim, et al.
Published: (2018)
by: Ahmed, Selim, et al.
Published: (2018)
A retrospective review of stillbirths at the national hospital in Dili, Timor-Leste
by: Wilkins, Alexa, et al.
Published: (2015)
by: Wilkins, Alexa, et al.
Published: (2015)
The nation state and nationalism in the thought of Said Nursi
by: Akhmetova, Elmira
Published: (2017)
by: Akhmetova, Elmira
Published: (2017)
The Language and Portrayal of Compassion in National Health Service Hospital Advertising
by: Frenay, Clare
Published: (2014)
by: Frenay, Clare
Published: (2014)
Risk Factors for Cataract: A Case Study at National University of Malaysia Hospital
by: Sharanjeet Kaur,, et al.
Published: (2006)
by: Sharanjeet Kaur,, et al.
Published: (2006)
Frontier methods for comparing public hospital efficiency
by: Mangano, Maria
Published: (2004)
by: Mangano, Maria
Published: (2004)
The Effects of Perceived Service Quality on Patient Satisfaction at a Public Hospital in State of Pahang, Malaysia
by: Noor Azlinna, Azizan, et al.
Published: (2013)
by: Noor Azlinna, Azizan, et al.
Published: (2013)
Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
by: Ahmed, Selim, et al.
Published: (2019)
by: Ahmed, Selim, et al.
Published: (2019)
National targets for breastfeeding at hospital discharge have been achieved in Perth
by: Graham, Kathleen, et al.
Published: (2005)
by: Graham, Kathleen, et al.
Published: (2005)
KAP study sars among hospital workers in 4 publics hospitals in state of Selangor
by: Hasni H,, et al.
Published: (2005)
by: Hasni H,, et al.
Published: (2005)
Religious rights and the State: a comparative perspective of international human rights laws and national (state) constitutions
by: Mokhtar, Khairil Azmin
Published: (2011)
by: Mokhtar, Khairil Azmin
Published: (2011)
Comparing service quality between private and public hospital / Nazhatul Aini Mohd Farid
by: Mohd Farid, Nazhatul Aini
Published: (2009)
by: Mohd Farid, Nazhatul Aini
Published: (2009)
Three years of paediatric morbidity and mortality at the national hospital in Dili, East Timor
by: Bucens, I., et al.
Published: (2013)
by: Bucens, I., et al.
Published: (2013)
Three years of neonatal morbidity and mortality at the national hospital in Dili, East Timor
by: Bucens, I., et al.
Published: (2013)
by: Bucens, I., et al.
Published: (2013)
Muslim powerlessness and the Nation-state
by: Saleem, Muhammad Yusuf
Published: (2004)
by: Saleem, Muhammad Yusuf
Published: (2004)
Predictors of actual turnover in a national sample of newly licensed registered nurses employed in hospitals
by: Brewer, C., et al.
Published: (2012)
by: Brewer, C., et al.
Published: (2012)
An agenda-setting study of national day coverage in state and national newspapers
by: Ting, Su Hie
Published: (2017)
by: Ting, Su Hie
Published: (2017)
Preparedness for hospital practice in assuring quality of care
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2016)
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2016)
Passive design: a comparative study of the selected public hospital buildings in Malaysia
by: Aripin, Srazali
Published: (2011)
by: Aripin, Srazali
Published: (2011)
Human rights and national literature: a comparative study of the experiences in Malaysia, Thailand and the Philippines
by: Abdul Manaf, Nor Faridah
Published: (2008)
by: Abdul Manaf, Nor Faridah
Published: (2008)
Quality management in Malaysian public health care
by: Abd. Manaf, Noor Hazilah
Published: (2005)
by: Abd. Manaf, Noor Hazilah
Published: (2005)
Prevalence of smoking among patients treated in NHS hospitals in England in 2010/11: a national audit
by: Szatkowski, Lisa, et al.
Published: (2015)
by: Szatkowski, Lisa, et al.
Published: (2015)
The Sabah factors in the Malaysian nation-state construction: identity confusion, nationalism and migrants
by: Han, Huhe
Published: (2025)
by: Han, Huhe
Published: (2025)
The effects of perceived service quality on patient satisfaction and behavioral compliance at a multi speciality public hospital in state of Pahang
by: Bahari, Mohamed
Published: (2015)
by: Bahari, Mohamed
Published: (2015)
National and state housing policies of Malaysia
by: Mohamed Osman, Mariana
Published: (2017)
by: Mohamed Osman, Mariana
Published: (2017)
Effects of six sigma initiatives in Malaysian private hospitals
by: Ahmed, Selim, et al.
Published: (2019)
by: Ahmed, Selim, et al.
Published: (2019)
Organising Committe Members 7th National Congress On Genetics.
by: Pusat Pengajian Sains Perubatan, Pusat Genom Manusia
Published: (2007)
by: Pusat Pengajian Sains Perubatan, Pusat Genom Manusia
Published: (2007)
Use of eye level height to determine signage height in public hospital
by: Basri @ Boseri, Ahmad Qadri, et al.
Published: (2017)
by: Basri @ Boseri, Ahmad Qadri, et al.
Published: (2017)
Restructuring and Hospital Care: Sub-national Trends, Differentials and their Impacts in New Zealand from 1981
by: Pool, I., et al.
Published: (2009)
by: Pool, I., et al.
Published: (2009)
Potentials of energy efficiency in a public hospital: a case Study in Hospital Kajang
by: Samsudin, Sheikh Saiful Azam
Published: (2022)
by: Samsudin, Sheikh Saiful Azam
Published: (2022)
Prevalence of appetite level and
quality of life among hospitalized
elderly patients in medical and
surgical wards at Hospital Universiti
Sains malaysia (Hospital USM)
by: Hashim, Nur Hashamimi
Published: (2013)
by: Hashim, Nur Hashamimi
Published: (2013)
Antimicrobial stewardship program in a Malaysian district hospital: first year experience
by: Yap, Diana Fui Sing, et al.
Published: (2016)
by: Yap, Diana Fui Sing, et al.
Published: (2016)
Managing patient safety and quality of care in public hospitals in Pakistan
by: Rehman, Adeela, et al.
Published: (2017)
by: Rehman, Adeela, et al.
Published: (2017)
Similar Items
-
Practice follows structure: QM in Malaysian
public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2009) -
Practice follows structure : QM in Malaysian public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2009) -
Practice of quality management in an MSQH accredited hospital: a case study on Bentong Hospital
by: Abd. Manaf, Noor Hazilah
Published: (2009) -
Patient Satisfaction as an Indicator of Service Quality
in Malaysian Public Hospitals
by: Noor Hazilah , Abd Manaf, et al.
Published: (2009) -
Patient satisfaction as an indicator of service quality in malaysian public hospitals
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)