Institutionalization of performance management system in a Malaysian local government from the perspective of new institutional sociology

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Institutionalization of performance management system in a Malaysian local government from the perspective of new institutional sociology

The purpose of this paper is to examine the process of institutionalizing and implementing Key Performance Indicators (KPIs) in a Malaysian local government (LG). New Institutional Sociology (NIS) is used to understand the various institutional pressures faced by the organization during the develo...

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Bibliographic Details
Main Authors:	Hasbollah, Farhana, Mohd Alwi, Norhayati, Mohamad, Muslim Har Sani
Format:	Article
Language:	English
Published:	Universiti Indonesia 2018
Subjects:	HJ Public Finance HJ9701 Public accounting JS Local government Municipal government
Online Access:	http://irep.iium.edu.my/72897/ http://irep.iium.edu.my/72897/1/1037-4261-1-PB.pdf

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