Proactive business intelligence to give best customer experience to valued social networks in telecoms

Proactive business intelligence to give best customer experience to valued social networks in telecoms

To compete, cellular network operators must be very responsive to their customer needs. One effective approach that could make a business more productive is anticipatory decisions while considering customer’s problem. Communication Service Providers must have greater insights into their own Call...

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Bibliographic Details
Main Authors: Khan, Nusratullah, Shah, Asadullah, Khan, Shoab Ahmad, Anjum, Ali Raza
Format: Book Chapter
Language:English
English
Published: Springer 2018
Subjects:
TK5101 Telecommunication. Including telegraphy, radio, radar, television
Online Access:http://irep.iium.edu.my/72866/
http://irep.iium.edu.my/72866/2/72866%20Proactive%20Business%20Intelligence%20to%20SCOPUS.pdf
http://irep.iium.edu.my/72866/13/72866_Proactive%20Business.pdf

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