Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia

Insurance data processing system used by PT. Asuransi Takaful Umum is a system Care Tech. Care Tech System is a system designed for general data processing such as vehicle insurance, fire, property, and others with a web-based base that can be accessed online. During implemented since October 2...

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Main Authors: Durachman, Yusuf, Suhaimi, Mohd Adam, Selpiana, Selpiana, Nida’ul Hasanati, Nida’ul Hasanati
Format: Proceeding Paper
Language:English
English
Published: IEEE 2017
Subjects:
Online Access:http://irep.iium.edu.my/72046/
http://irep.iium.edu.my/72046/7/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation.pdf
http://irep.iium.edu.my/72046/8/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation%20SCOPUS.pdf
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author Durachman, Yusuf
Suhaimi, Mohd Adam
Selpiana, Selpiana
Nida’ul Hasanati, Nida’ul Hasanati
author_facet Durachman, Yusuf
Suhaimi, Mohd Adam
Selpiana, Selpiana
Nida’ul Hasanati, Nida’ul Hasanati
author_sort Durachman, Yusuf
building IIUM Repository
collection Online Access
description Insurance data processing system used by PT. Asuransi Takaful Umum is a system Care Tech. Care Tech System is a system designed for general data processing such as vehicle insurance, fire, property, and others with a web-based base that can be accessed online. During implemented since October 2013, Care Tech system has not been evaluated in terms of user acceptance. The purpose of this study was to determine the factors that influence user acceptance Care Tech system and also provide recommendations to the company PT. Asuransi Takaful Umum which can be used as a decision-making for the development of the next system. This study uses a model to evaluate the Unified Theory of Acceptance and Use of Technology (UTAUT). Variables used in this research that performance expectancy, effort expectancy, social influence, facilitating conditions and behavioral intention. Tests conducted variables include validity, reliability, normality test, multicollinearity, heteroscedasticity test and multiple linear regression tests using the tools of IBM SPSS version 22 and Ms. Excel 2007. The results of this study showed that the variables of performance expectancy, effort expectancy, social influence significant effect on the dependent variable is behavioral intention. While variable conditions facilitating no significant effect on the dependent variable behavioral intention.
first_indexed 2025-11-14T17:26:47Z
format Proceeding Paper
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institution International Islamic University Malaysia
institution_category Local University
language English
English
last_indexed 2025-11-14T17:26:47Z
publishDate 2017
publisher IEEE
recordtype eprints
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spelling iium-720462019-05-10T00:58:47Z http://irep.iium.edu.my/72046/ Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia Durachman, Yusuf Suhaimi, Mohd Adam Selpiana, Selpiana Nida’ul Hasanati, Nida’ul Hasanati T Technology (General) Insurance data processing system used by PT. Asuransi Takaful Umum is a system Care Tech. Care Tech System is a system designed for general data processing such as vehicle insurance, fire, property, and others with a web-based base that can be accessed online. During implemented since October 2013, Care Tech system has not been evaluated in terms of user acceptance. The purpose of this study was to determine the factors that influence user acceptance Care Tech system and also provide recommendations to the company PT. Asuransi Takaful Umum which can be used as a decision-making for the development of the next system. This study uses a model to evaluate the Unified Theory of Acceptance and Use of Technology (UTAUT). Variables used in this research that performance expectancy, effort expectancy, social influence, facilitating conditions and behavioral intention. Tests conducted variables include validity, reliability, normality test, multicollinearity, heteroscedasticity test and multiple linear regression tests using the tools of IBM SPSS version 22 and Ms. Excel 2007. The results of this study showed that the variables of performance expectancy, effort expectancy, social influence significant effect on the dependent variable is behavioral intention. While variable conditions facilitating no significant effect on the dependent variable behavioral intention. IEEE 2017-04-24 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/72046/7/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation.pdf application/pdf en http://irep.iium.edu.my/72046/8/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation%20SCOPUS.pdf Durachman, Yusuf and Suhaimi, Mohd Adam and Selpiana, Selpiana and Nida’ul Hasanati, Nida’ul Hasanati (2017) Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia. In: International Conference on Informatics and Computing (ICIC 2016), 28th-29th October 2016, Lombok, Indonesia. https://ieeexplore.ieee.org/document/7905718 10.1109/IAC.2016.7905718
spellingShingle T Technology (General)
Durachman, Yusuf
Suhaimi, Mohd Adam
Selpiana, Selpiana
Nida’ul Hasanati, Nida’ul Hasanati
Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title_full Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title_fullStr Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title_full_unstemmed Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title_short Acceptance and use of technology evaluation on insurance data processing system (Care Tech): a case study on insurance company in Indonesia
title_sort acceptance and use of technology evaluation on insurance data processing system (care tech): a case study on insurance company in indonesia
topic T Technology (General)
url http://irep.iium.edu.my/72046/
http://irep.iium.edu.my/72046/
http://irep.iium.edu.my/72046/
http://irep.iium.edu.my/72046/7/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation.pdf
http://irep.iium.edu.my/72046/8/72046%20Acceptance%20and%20Use%20of%20Technology%20Evaluation%20SCOPUS.pdf