An investigation customer satisfaction towards online banking services in Bangladesh
Internet banking has turned out to be a standout amongst the most well-known administrations used by the Bangladeshi retail banking clients in late. Distinctive bank suppliers are working persistently to include or enhance their online banking services benefits to settle on their bank a superior dec...
| Main Authors: | Uddin, Bashir, Haque, A. K. M. Ahasanul, Ahmad, Khaliq, Hasan, Ali |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Malaysian Institute of Management
2018
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/69527/ http://irep.iium.edu.my/69527/1/69527_An%20investigation%20customer%20satisfaction.pdf |
Similar Items
Electronic transaction of internet banking and its perception of Malaysian online customers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)
Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)
Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia
by: Ahmed, Selim, et al.
Published: (2017)
by: Ahmed, Selim, et al.
Published: (2017)
The impact of service quality on Malaysian Muslim Islamic bank customers: satisfaction,loyalty and retention
by: Elmontaser, Mohamed Abubaker, et al.
Published: (2016)
by: Elmontaser, Mohamed Abubaker, et al.
Published: (2016)
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
by: Amin, Muslim, et al.
Published: (2010)
by: Amin, Muslim, et al.
Published: (2010)
Factors influencing in selection of Online banking products: a conceptual paper on Bangladeshi customer
by: Uddin, Bashir, et al.
Published: (2017)
by: Uddin, Bashir, et al.
Published: (2017)
Customer satisfaction toward Islamic and conventional banks in Tunisia: a study using confirmatory model
by: Khalifa, Ali Hadj, et al.
Published: (2011)
by: Khalifa, Ali Hadj, et al.
Published: (2011)
Assessing the influence of Islamic banks' products' quality features on customer satisfaction in Nigeria
by: Baba, Bashir, et al.
Published: (2018)
by: Baba, Bashir, et al.
Published: (2018)
Online banking acceptance in Malaysia: a students' behaviour perspective
by: Mohd. Israil, Khaliq Ahmad, et al.
Published: (2010)
by: Mohd. Israil, Khaliq Ahmad, et al.
Published: (2010)
Islamic bank retail financing products and services: A critical assessment
by: Saiti, Buerhan, et al.
Published: (2016)
by: Saiti, Buerhan, et al.
Published: (2016)
The influence of Islamic banking products’ features on customer satisfaction in Nigeria
by: Abdullahi Baba, Bashir
Published: (2021)
by: Abdullahi Baba, Bashir
Published: (2021)
The impact of service quality on customer satisfaction and customer loyalty: an empirical study on Islamic banks in Bahrain
by: Ahmed, Saad Mateen, et al.
Published: (2016)
by: Ahmed, Saad Mateen, et al.
Published: (2016)
Factors influencing operations management practices for Islamic banks in Bangladesh
by: Nahar, Rezbin, et al.
Published: (2016)
by: Nahar, Rezbin, et al.
Published: (2016)
A survey of operations management practices in Islamic banks of Bangladesh
by: Hossain, Tareq, et al.
Published: (2011)
by: Hossain, Tareq, et al.
Published: (2011)
Testing time for Islamic banking and finance
by: Khaliq, Ahmad
Published: (2016)
by: Khaliq, Ahmad
Published: (2016)
Identifying the gaps between customer expectations and
perceptions on service quality dimensions of Islamic banks
in Malaysia
by: Islam, Rafikul, et al.
Published: (2015)
by: Islam, Rafikul, et al.
Published: (2015)
Factors influencing the adoption of online banking services in Malaysia
by: Mohamed Zabri, Shafie, et al.
Published: (2018)
by: Mohamed Zabri, Shafie, et al.
Published: (2018)
Towards quick response and secure online banking transactions: using data compression and cryptography
by: Abdullah Zammarh, Nuha, et al.
Published: (2013)
by: Abdullah Zammarh, Nuha, et al.
Published: (2013)
Islamic banking's challenges and goals
by: Mohd. Israil, Khaliq Ahmad
Published: (2016)
by: Mohd. Israil, Khaliq Ahmad
Published: (2016)
Determinants of bank profitability in a developing economy: empirical evidence from Bangladesh
by: Sufian, Fadzlan, et al.
Published: (2009)
by: Sufian, Fadzlan, et al.
Published: (2009)
Advertising practices of Islamic banks in Malaysia: an empirical assessment under Islamic observation
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
Do bank customers prefer profit sharing investment accounts? a proposed conceptual framework
by: Rosman, Romzie, et al.
Published: (2019)
by: Rosman, Romzie, et al.
Published: (2019)
Corporate governance for Islamic banking sustainability and caux round table principles
by: Mohd. Israil, Khaliq Ahmad
Published: (2015)
by: Mohd. Israil, Khaliq Ahmad
Published: (2015)
Islamic microfinance branchless banking model in Indonesia
by: Santoso, Bedjo, et al.
Published: (2016)
by: Santoso, Bedjo, et al.
Published: (2016)
Al-Rajhi Bank: setting an ummatic vision of international management
by: Khaliq, Ahmad, et al.
Published: (2011)
by: Khaliq, Ahmad, et al.
Published: (2011)
Efficiency of Islamic and conventional banks in
Bangladesh: comparative study using DEA approach
by: Islam, Sanjida, et al.
Published: (2015)
by: Islam, Sanjida, et al.
Published: (2015)
Perception of IIUM Staff towards the ethicality of Islamic banking products and services in the light of Maqasid al-shari‘ah
by: Sumairi, Nor Sazwana, et al.
Published: (2017)
by: Sumairi, Nor Sazwana, et al.
Published: (2017)
Bank customer classification in Indonesia: logistic regression vs artificial neural networks.
by: Abduh, Muhamad, et al.
Published: (2013)
by: Abduh, Muhamad, et al.
Published: (2013)
Why do Malaysian customers patronise Islamic banks?
by: Abdullah, Nurdianawati Irwani, et al.
Published: (2007)
by: Abdullah, Nurdianawati Irwani, et al.
Published: (2007)
Determinants of customers' intention to use Islamic personal financing: the case of Malaysian Islamic banks
by: Amin, Hanudin, et al.
Published: (2011)
by: Amin, Hanudin, et al.
Published: (2011)
Contracts, structures, and computation mechanisms of Islamic bank retail financing products: a critical assessment
by: Saiti, Buerhan, et al.
Published: (2017)
by: Saiti, Buerhan, et al.
Published: (2017)
An empirical investigation of banking customers’ perception of the viability of Islamic banking in Côte d’Ivoire
by: Adewale, Abideen Adeyemi, et al.
Published: (2015)
by: Adewale, Abideen Adeyemi, et al.
Published: (2015)
Service quality performance of conventional and Islamic banks in Malaysia: an empirical Study
by: Mohd Shariff, Ros Aniza
Published: (2015)
by: Mohd Shariff, Ros Aniza
Published: (2015)
Investigation of the expected loss of sharia credit instruments in global Islamic
banks
by: Shahari, Farihana, et al.
Published: (2015)
by: Shahari, Farihana, et al.
Published: (2015)
The impact of crisis and macroeconomic variables toward Islamic banking deposits.
by: Abduh, Muhamad, et al.
Published: (2013)
by: Abduh, Muhamad, et al.
Published: (2013)
Money in Islamic banking system
by: Santoso, Bedjo, et al.
Published: (2017)
by: Santoso, Bedjo, et al.
Published: (2017)
Performance direction towards performance achievement:
case on local Islamic banks in Malaysia
by: Shamsudin, Norazidah, et al.
Published: (2015)
by: Shamsudin, Norazidah, et al.
Published: (2015)
The mitigation of liquidity risk in Islamic banking operations
by: Bello, Nabil, et al.
Published: (2017)
by: Bello, Nabil, et al.
Published: (2017)
Consumers’ loyalty toward Islamic banking system: does halal brand awareness matter?
by: Maulan, Suharni
Published: (2016)
by: Maulan, Suharni
Published: (2016)
Application of Urf in Islamic banking and conventional bank
by: Abdul Aziz Bello, Shafi'i, et al.
Published: (2013)
by: Abdul Aziz Bello, Shafi'i, et al.
Published: (2013)
Similar Items
-
Electronic transaction of internet banking and its perception of Malaysian online customers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009) -
Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009) -
Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia
by: Ahmed, Selim, et al.
Published: (2017) -
The impact of service quality on Malaysian Muslim Islamic bank customers: satisfaction,loyalty and retention
by: Elmontaser, Mohamed Abubaker, et al.
Published: (2016) -
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
by: Amin, Muslim, et al.
Published: (2010)