Effect of lean six sigma on quality performance in Malaysian hospitals

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Effect of lean six sigma on quality performance in Malaysian hospitals

Purpose – The purpose of this paper is to investigate the effects of Lean Six Sigma (LSS) and workforce management on the quality performance of Malaysian hospitals. This paper also investigates the direct and indirect relationships between top management commitment and quality performance of the...

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Bibliographic Details
Main Authors:	Ahmed, Selim, Manaf, Noor Hazilah, Islam, Rafikul
Format:	Article
Language:	English English
Published:	Emerald Publishing Limited 2018
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/67798/ http://irep.iium.edu.my/67798/7/67798%20Effect%20of%20Lean%20Six%20Sigma.pdf http://irep.iium.edu.my/67798/8/67798%20Effect%20of%20Lean%20Six%20Sigma%20SCOPUS.pdf

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