Online services of commercial banks towards customer loyalty in Bangladesh

QR Code

Online services of commercial banks towards customer loyalty in Bangladesh

It has become a common phenomenon in these days; a lot of Bangladeshi people are relaying on using online banking services and it has gained much credibility. For capturing market, focusing and attracting the potential clients and keeping prevailing clients, there are many initiatives are being take...

Full description

Bibliographic Details
Main Authors:	Uddin, Bashir, Haque, Ahasanul, Nayeem, Abdur Rakib, Maruf, Tarekol Islam
Format:	Proceeding Paper
Language:	English
Published:	Future Academy 2018
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/67635/ http://irep.iium.edu.my/67635/7/67635%20ONLINE%20SERVICES%20OF%20COMMERCIAL%20BANKS.pdf

Similar Items

Measuring online services of Bangladeshi commercial banks and its impact on customer loyalty
by: Uddin, Md. Bashir, et al.
Published: (2017)

Factors affecting job satisfaction of female employees of private commercial banks in Bangladesh: an empirical investigation
by: Mohammad Saif, Abu Naser, et al.
Published: (2016)

Factors influencing in selection of online banking products: a conceptual paper on Bangladeshi customer
by: Haque, A. K. M. Ahasanul
Published: (2017)

Factors influencing in selection of Online banking products: a conceptual paper on Bangladeshi customer
by: Uddin, Bashir, et al.
Published: (2017)

Total quality management practices in the Islamic banking industry : comparison between Bangladesh and Malaysian Islamic bank
by: Haque, A. K. M. Ahasanul
Published: (2014)

Factors influencing selection of higher learning institutes: An empirical investigation in Bangladesh
by: Uddin, Bashir, et al.
Published: (2017)

Customer satisfaction mobile phone services: an empirical study on Grameen Phone (GP) and Banglalink (BL) in Bangladesh
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

The impact of online customer experience (OCE) on service quality in Malaysia
by: Salimi, Mehrdad Salehi Meysam, et al.
Published: (2013)

International students’ satisfaction towards internet banking at International Islamic University Malaysia: a qualitative study
by: Uddin, Bashir, et al.
Published: (2018)

Factors influencing employee job satisfaction at commercial Banks in Bangladesh
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)

Dynamic model for price of wheat in Bangladesh
by: Rabbani, Golam, et al.
Published: (2009)

Satisfaction level of students towards telecommunication service in Bangladesh
by: Kumar, Dhanonjoy, et al.
Published: (2019)

Service quality transformation and its impact on customer satisfaction and loyalty in Malaysian retail banking sector
by: Annamalah, Sanmugam, et al.
Published: (2011)

Issues of consumerism in Bangladesh: present status and challenges
by: Solaiman, Mohammed, et al.
Published: (2012)

Tactics, strategies and outcomes of relationship retailing in Bangladesh
by: Yasmin, Sanoara, et al.
Published: (2012)

Organizational polities on employee performance: an exploratory study on ready made garments employees in Bangladesh
by: Rahman, Sabbir, et al.
Published: (2011)

Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

Effect of knowledge management practices on business performance in Bangladesh pharmaceutical industry
by: Haque, Mahbubul, et al.
Published: (2012)

The Application of Internet Technology, Imperatives in Enhancing Customer Relations: An Empirical Study in Iran
by: Haque, A. K. M. Ahasanul
Published: (2012)

Factors influencing employee performance in the organization: an exploratory study of private organization in Bangladesh
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

The importance of loyalty card days: A study on Malaysian customers
by: Jan, Muhammad Tahir, et al.
Published: (2017)

Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh
by: Haque, Mahbubul, et al.
Published: (2018)

Exploring customer service experience equity on the customers’ behavioral intention in tourism industry
by: Hashim, Nurhazirah, et al.
Published: (2014)

The determinant factors that influence customers’ behavioral intention in property
by: Hashim, Nurhazirah, et al.
Published: (2018)

Moderating effect of income on the service environment and customers’ behavioral intention
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

Factors determinate customer shopping behaviour through Internet: the Malaysian case
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia
by: Sarwar, Abdullah A M, et al.
Published: (2016)

Exploring critical factors choice of piracy products: an empirical investigation on Malaysian customers’
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

The impact of customer perceived service quality on customer satisfaction for private health centre in Malaysia: a structural equation modeling approach
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

The effect of consumer perceptions towards intention to buy air tickets online in Malaysia
by: Lee, Kwee-Fah, et al.
Published: (2017)

A conceptual paper on perception of society and social entrepreneurship intention among business graduates in Bangladesh moderated by innovation
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)

Antecedents of the use of online banking by students in Malaysia: extended TAM validated through SEM
by: Jan, Muhammad Tahir, et al.
Published: (2014)

Factor influences selection of Islamic banking: a study on Malaysian customer preferences
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)

Corporate image of Islamic banks in Malaysia: an institutional theory approach
by: Osman, Ismah, et al.
Published: (2010)

Online brand awareness: determining the relative importance of Facebook and other strategies among the Malaysian consumers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

Service quality and influencing factor on consumer purchase intention of online ticketing: an empirical study in Iran
by: Nikhashemi, Seyed Rajab, et al.
Published: (2012)

A study on advertising practices of Islamic banks in Malaysia: an empirical assessment under Islamic observation
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)

Customers’ perception towards buying Chinese products: an empirical investigation in Malaysia
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2013)

The effect of destination image and personality towards destination choice: a study of Maldives
by: Haque, A. K. M. Ahasanul, et al.
Published: (2018)

Prioritising determinants of organizational performance in hotel industry: an empirical investigation for Bangladesh
by: Islam, Rafikul, et al.
Published: (2018)