The determinant factors that influence customers’ behavioral intention in property

The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of...

Full description

Bibliographic Details
Main Authors: Hashim, Nurhazirah, Haque, A. K. M. Ahasanul, Hasim, Nur Hasyimah
Format: Article
Language:English
Published: Association of Malaysian Environment-Behaviour Researchers (AMER) 2018
Subjects:
Online Access:http://irep.iium.edu.my/67562/
http://irep.iium.edu.my/67562/1/Paper%20%28Asian%20Journal%20of%20Behavioural%20Studies%29%2018.pdf
_version_ 1848786779848572928
author Hashim, Nurhazirah
Haque, A. K. M. Ahasanul
Hasim, Nur Hasyimah
author_facet Hashim, Nurhazirah
Haque, A. K. M. Ahasanul
Hasim, Nur Hasyimah
author_sort Hashim, Nurhazirah
building IIUM Repository
collection Online Access
description The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship between service environment and customers’ behavioral intention moderated by income in Malaysian property industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result shown that lower middle income was significantly moderated the relationship between service environment and customers’ behavioral intention.
first_indexed 2025-11-14T17:14:28Z
format Article
id iium-67562
institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T17:14:28Z
publishDate 2018
publisher Association of Malaysian Environment-Behaviour Researchers (AMER)
recordtype eprints
repository_type Digital Repository
spelling iium-675622018-11-26T03:52:53Z http://irep.iium.edu.my/67562/ The determinant factors that influence customers’ behavioral intention in property Hashim, Nurhazirah Haque, A. K. M. Ahasanul Hasim, Nur Hasyimah HF5001 Business. Business Administration The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship between service environment and customers’ behavioral intention moderated by income in Malaysian property industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result shown that lower middle income was significantly moderated the relationship between service environment and customers’ behavioral intention. Association of Malaysian Environment-Behaviour Researchers (AMER) 2018-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/67562/1/Paper%20%28Asian%20Journal%20of%20Behavioural%20Studies%29%2018.pdf Hashim, Nurhazirah and Haque, A. K. M. Ahasanul and Hasim, Nur Hasyimah (2018) The determinant factors that influence customers’ behavioral intention in property. Asian Journal of Behavioural Studies, 3 (12 (July/August)). pp. 161-172. ISSN 2389-4295 https://ajbes.e-iph.co.uk/index.php/ajbes/article/view/132/pdf 10.21834/ajbes.v3i12.132
spellingShingle HF5001 Business. Business Administration
Hashim, Nurhazirah
Haque, A. K. M. Ahasanul
Hasim, Nur Hasyimah
The determinant factors that influence customers’ behavioral intention in property
title The determinant factors that influence customers’ behavioral intention in property
title_full The determinant factors that influence customers’ behavioral intention in property
title_fullStr The determinant factors that influence customers’ behavioral intention in property
title_full_unstemmed The determinant factors that influence customers’ behavioral intention in property
title_short The determinant factors that influence customers’ behavioral intention in property
title_sort determinant factors that influence customers’ behavioral intention in property
topic HF5001 Business. Business Administration
url http://irep.iium.edu.my/67562/
http://irep.iium.edu.my/67562/
http://irep.iium.edu.my/67562/
http://irep.iium.edu.my/67562/1/Paper%20%28Asian%20Journal%20of%20Behavioural%20Studies%29%2018.pdf