Improving patient complaint mechanisms in Malaysia: the role of law and medical organisations

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Improving patient complaint mechanisms in Malaysia: the role of law and medical organisations

One of the most important ironies of modern health care is that public expectations are rising faster than the ability of health services to meet them. Patients nowadays no longer want to be treated as passive recipients of medical care. Instead, they want to be treated but as co-producers or partn...

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Bibliographic Details
Main Author:	Jahn Kassim, Puteri Nemie
Format:	Book Chapter
Language:	English
Published:	IIUMPress 2009
Subjects:	K Law (General) KPG Malaysia
Online Access:	http://irep.iium.edu.my/6680/ http://irep.iium.edu.my/6680/1/Improving_Patient_Complaint_Mechanisms_in_Malaysia_-_The_Role_of_Law_and_Medical_Organisations.pdf

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