Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks
The study in this chapter was carried out to ascertain whether the national ICT initiative on facilitating knowledge transfer among ICT firms by providing dedicated technology parks throughout Malaysia was client centric. It examines the issue from a micro level perspective of stickiness of knowled...
| Main Authors: | , |
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| Format: | Book Chapter |
| Language: | English |
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IGI Global
2012
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/6658/ http://irep.iium.edu.my/6658/1/Yusof-Suhaimi-Chapter_10_CCKM_26pp_complimentary.pdf |
| _version_ | 1848776708051697664 |
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| author | Ismail, Yusof Sarif, Suhaimi Mhd |
| author_facet | Ismail, Yusof Sarif, Suhaimi Mhd |
| author_sort | Ismail, Yusof |
| building | IIUM Repository |
| collection | Online Access |
| description | The study in this chapter was carried out to ascertain whether the national ICT initiative on facilitating
knowledge transfer among ICT firms by providing dedicated technology parks throughout Malaysia was client centric. It examines the issue from a micro level perspective of stickiness of knowledge transfer,which includes transfer mechanisms, types of transfer, knowledge barriers, and transfer contexts. The study solicited the opinions of competent informants (i.e., policy makers and competent ICT leaders)through face-to-face interviews in three technology parks located in northern and central Peninsular Malaysia (Kulim High Technology Park; MSC,Cyberjaya; and Selangor Science Park). The results confirm the presence of stickiness in terms of mechanisms specified in the literature. |
| first_indexed | 2025-11-14T14:34:23Z |
| format | Book Chapter |
| id | iium-6658 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T14:34:23Z |
| publishDate | 2012 |
| publisher | IGI Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-66582014-07-04T07:05:14Z http://irep.iium.edu.my/6658/ Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks Ismail, Yusof Sarif, Suhaimi Mhd HF5549 Personnel management The study in this chapter was carried out to ascertain whether the national ICT initiative on facilitating knowledge transfer among ICT firms by providing dedicated technology parks throughout Malaysia was client centric. It examines the issue from a micro level perspective of stickiness of knowledge transfer,which includes transfer mechanisms, types of transfer, knowledge barriers, and transfer contexts. The study solicited the opinions of competent informants (i.e., policy makers and competent ICT leaders)through face-to-face interviews in three technology parks located in northern and central Peninsular Malaysia (Kulim High Technology Park; MSC,Cyberjaya; and Selangor Science Park). The results confirm the presence of stickiness in terms of mechanisms specified in the literature. IGI Global 2012 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/6658/1/Yusof-Suhaimi-Chapter_10_CCKM_26pp_complimentary.pdf Ismail, Yusof and Sarif, Suhaimi Mhd (2012) Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks. In: Customer-centric knowledge management: concepts and applications. IGI Global, Hershey, PA, USA, pp. 165-188. ISBN 9781613500897 10.4018/978-1-61350-089-7.ch010 |
| spellingShingle | HF5549 Personnel management Ismail, Yusof Sarif, Suhaimi Mhd Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title | Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title_full | Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title_fullStr | Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title_full_unstemmed | Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title_short | Micro-level stickiness as a threat to client centric knowledge transfer among ICT firms in Malaysian technology parks |
| title_sort | micro-level stickiness as a threat to client centric knowledge transfer among ict firms in malaysian technology parks |
| topic | HF5549 Personnel management |
| url | http://irep.iium.edu.my/6658/ http://irep.iium.edu.my/6658/ http://irep.iium.edu.my/6658/1/Yusof-Suhaimi-Chapter_10_CCKM_26pp_complimentary.pdf |