Ombudsmen needed in varsities

The complaint handling policy in the education sector for students is contained in the code of practice for programme accreditation, which, in paragraph 4.4.1, states: “There must be a mechanism for students to air grievances and make appeals relating to student support services.” The complaint h...

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Main Author: Omoola, Sodiq Olalekan
Format: Article
Language:English
Published: New Straits Times Press (M) Bhd. 2018
Subjects:
Online Access:http://irep.iium.edu.my/66398/
http://irep.iium.edu.my/66398/1/ombudsmen-needed-varsities
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author Omoola, Sodiq Olalekan
author_facet Omoola, Sodiq Olalekan
author_sort Omoola, Sodiq Olalekan
building IIUM Repository
collection Online Access
description The complaint handling policy in the education sector for students is contained in the code of practice for programme accreditation, which, in paragraph 4.4.1, states: “There must be a mechanism for students to air grievances and make appeals relating to student support services.” The complaint handling and dispute resolution policy in the education sector falls short of global best practices.
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institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T17:11:08Z
publishDate 2018
publisher New Straits Times Press (M) Bhd.
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spelling iium-663982018-10-04T04:51:42Z http://irep.iium.edu.my/66398/ Ombudsmen needed in varsities Omoola, Sodiq Olalekan K Law (General) The complaint handling policy in the education sector for students is contained in the code of practice for programme accreditation, which, in paragraph 4.4.1, states: “There must be a mechanism for students to air grievances and make appeals relating to student support services.” The complaint handling and dispute resolution policy in the education sector falls short of global best practices. New Straits Times Press (M) Bhd. 2018-09-19 Article NonPeerReviewed application/pdf en http://irep.iium.edu.my/66398/1/ombudsmen-needed-varsities Omoola, Sodiq Olalekan (2018) Ombudsmen needed in varsities. New Strait times. https://www.nst.com.my/opinion/letters/2018/09/412777/ombudsmen-needed-varsities
spellingShingle K Law (General)
Omoola, Sodiq Olalekan
Ombudsmen needed in varsities
title Ombudsmen needed in varsities
title_full Ombudsmen needed in varsities
title_fullStr Ombudsmen needed in varsities
title_full_unstemmed Ombudsmen needed in varsities
title_short Ombudsmen needed in varsities
title_sort ombudsmen needed in varsities
topic K Law (General)
url http://irep.iium.edu.my/66398/
http://irep.iium.edu.my/66398/
http://irep.iium.edu.my/66398/1/ombudsmen-needed-varsities