Continuous improvement: a comparison between Islamic and conventional approaches

Continuous improvement in products/services is one of the vital elements of Total Quality Management (TQM). TQM is not a one-step activity; rather it is a continuous approach and a never-ending process. In order to strengthen competitive advantage in the market, organisations must endeavour to conti...

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Main Authors: Afrin, Afroza Bulbul, Islam, Rafikul
Format: Book Chapter
Language:English
Published: McGraw Hill Education (India) Pvt Ltd 2019
Subjects:
Online Access:http://irep.iium.edu.my/66026/
http://irep.iium.edu.my/66026/11/66026%20Continuous%20Improvemen.pdf
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author Afrin, Afroza Bulbul
Islam, Rafikul
author_facet Afrin, Afroza Bulbul
Islam, Rafikul
author_sort Afrin, Afroza Bulbul
building IIUM Repository
collection Online Access
description Continuous improvement in products/services is one of the vital elements of Total Quality Management (TQM). TQM is not a one-step activity; rather it is a continuous approach and a never-ending process. In order to strengthen competitive advantage in the market, organisations must endeavour to continuously improve quality of products and services. One may call it Jidoka or Kaizan or PDSA or 5-S or 6 sigma or JIT, the purpose is all the same, which is to improve continually either product/service quality or process quality. All of the mentioned models basically focus on the mundane world benefits only. But the proposed NAIS model for continuous improvement is more comprehensive and it focuses benefits in both the worlds –Here and Hereafter. To develop a model of continuous improvement from an Islamic perspective and to find out the distinction between Islamic approach and conventional approaches to continuous improvement are the major objectives of this present study. By nature, the present study is an exploratory one, at the same time it is a theoretical one based on the library research and only the secondary data collected from different relevant literatures, Qur’an and Sunnah are used to realize the objectives.
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spelling iium-660262019-01-04T01:40:46Z http://irep.iium.edu.my/66026/ Continuous improvement: a comparison between Islamic and conventional approaches Afrin, Afroza Bulbul Islam, Rafikul HF5001 Business. Business Administration Continuous improvement in products/services is one of the vital elements of Total Quality Management (TQM). TQM is not a one-step activity; rather it is a continuous approach and a never-ending process. In order to strengthen competitive advantage in the market, organisations must endeavour to continuously improve quality of products and services. One may call it Jidoka or Kaizan or PDSA or 5-S or 6 sigma or JIT, the purpose is all the same, which is to improve continually either product/service quality or process quality. All of the mentioned models basically focus on the mundane world benefits only. But the proposed NAIS model for continuous improvement is more comprehensive and it focuses benefits in both the worlds –Here and Hereafter. To develop a model of continuous improvement from an Islamic perspective and to find out the distinction between Islamic approach and conventional approaches to continuous improvement are the major objectives of this present study. By nature, the present study is an exploratory one, at the same time it is a theoretical one based on the library research and only the secondary data collected from different relevant literatures, Qur’an and Sunnah are used to realize the objectives. McGraw Hill Education (India) Pvt Ltd 2019 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/66026/11/66026%20Continuous%20Improvemen.pdf Afrin, Afroza Bulbul and Islam, Rafikul (2019) Continuous improvement: a comparison between Islamic and conventional approaches. In: Defining the Frontiers of Global Business Research Across Emerging Countries. McGraw Hill Education (India) Pvt Ltd, Chennai, India, pp. 13-25. ISBN 978-93-5316-106-4
spellingShingle HF5001 Business. Business Administration
Afrin, Afroza Bulbul
Islam, Rafikul
Continuous improvement: a comparison between Islamic and conventional approaches
title Continuous improvement: a comparison between Islamic and conventional approaches
title_full Continuous improvement: a comparison between Islamic and conventional approaches
title_fullStr Continuous improvement: a comparison between Islamic and conventional approaches
title_full_unstemmed Continuous improvement: a comparison between Islamic and conventional approaches
title_short Continuous improvement: a comparison between Islamic and conventional approaches
title_sort continuous improvement: a comparison between islamic and conventional approaches
topic HF5001 Business. Business Administration
url http://irep.iium.edu.my/66026/
http://irep.iium.edu.my/66026/11/66026%20Continuous%20Improvemen.pdf