Determinants of quality services provision of local government: evidence from Bangladesh
The present study aimed at exploring the determinants of perceived quality services of Dhaka City Corporation (DCC) provided towards the slum dwellers. For the purpose of the study, data were collected from the respondents with a structured questionnaire survey using stratified random sampling. Coll...
| Main Authors: | Ashraf, Musfiqa, Moniruzzaman, Md., Quddus, S. M. Abdul |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Macrothink Institute
2018
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/64983/ http://irep.iium.edu.my/64983/1/64983_Determinants%20of%20Quality%20Services%20Provision.pdf |
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