Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less like...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf |
| _version_ | 1848786248798306304 |
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| author | Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin |
| author_facet | Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin |
| author_sort | Kartiwi, Mira |
| building | IIUM Repository |
| collection | Online Access |
| description | This paper examines how the external factors – i.e. customers, competitors – that
driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs
gained by adopting such technologies. The findings show the SMEs that were driven
to adopt E-Commerce by customers demand are less likely to experience the
reduction of operational cost. The results also show that SMEs would be able to
achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a
tool to improve the competitiveness of the business. |
| first_indexed | 2025-11-14T17:06:01Z |
| format | Article |
| id | iium-64624 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T17:06:01Z |
| publishDate | 2018 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-646242019-01-03T02:11:08Z http://irep.iium.edu.my/64624/ Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin HF Commerce T Technology (General) This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. 2018-07-03 Article PeerReviewed application/pdf en http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf Kartiwi, Mira and Hussin, Husnayati and Suhaimi, Mohd Adam and Mohamed Razi, Mohamed Jalaldeen and Ruhul, Amin (2018) Impact of external factors on determining E-commerce benefits among SMEs in Malaysia. Journal of Global Entrepreneurship Research, 8 (18). pp. 1-12. E-ISSN 2251-7316 https://journal-jger.springeropen.com/articles/10.1186/s40497-018-0105-7 https://doi.org/10.1186/s40497-018-0105-7 |
| spellingShingle | HF Commerce T Technology (General) Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin Impact of external factors on determining E-commerce benefits among SMEs in Malaysia |
| title | Impact of external factors on determining
E-commerce benefits among SMEs in
Malaysia |
| title_full | Impact of external factors on determining
E-commerce benefits among SMEs in
Malaysia |
| title_fullStr | Impact of external factors on determining
E-commerce benefits among SMEs in
Malaysia |
| title_full_unstemmed | Impact of external factors on determining
E-commerce benefits among SMEs in
Malaysia |
| title_short | Impact of external factors on determining
E-commerce benefits among SMEs in
Malaysia |
| title_sort | impact of external factors on determining
e-commerce benefits among smes in
malaysia |
| topic | HF Commerce T Technology (General) |
| url | http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf |