The role of apologies in resolving medical disputes

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The role of apologies in resolving medical disputes

In the wake of medical errors and potential lawsuits, apologies made by medical practitioners to their patients have the ability to defuse prospects of litigation. Often, when things go wrong, patients want to know what actually happened, why it happened and be assured that it will not happen again...

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Bibliographic Details
Main Authors:	Jahn Kassim, Puteri Nemie, Saleh, Muhammad Ridhwan
Format:	Article
Language:	English English
Published:	Universiti Putra Malaysia 2017
Subjects:	K Law (General)
Online Access:	http://irep.iium.edu.my/63259/ http://irep.iium.edu.my/63259/1/63259_The%20role%20of%20apologies%20in%20resolving.pdf http://irep.iium.edu.my/63259/2/63259_The%20role%20of%20apologies%20in%20resolving_SCOPUS.pdf

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