Citizen experience towards humanizing digital government: a case in Malaysia

ABSTRACT This paper identifies citizens’ experience in an ideation sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sp...

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Main Authors: Hussein, Idyawati, Mat, Turidi, Mahmud, Murni, Ab Razak, Rosida
Format: Proceeding Paper
Language:English
Published: ACM 2017
Subjects:
Online Access:http://irep.iium.edu.my/62673/
http://irep.iium.edu.my/62673/1/%28MurniMahmud%29%20Citizen%20Experience%20towards%20Humanizing%20Digital%20Government-%20A%20Case%20in%20Malaysia.pdf
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author Hussein, Idyawati
Mat, Turidi
Mahmud, Murni
Ab Razak, Rosida
author_facet Hussein, Idyawati
Mat, Turidi
Mahmud, Murni
Ab Razak, Rosida
author_sort Hussein, Idyawati
building IIUM Repository
collection Online Access
description ABSTRACT This paper identifies citizens’ experience in an ideation sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sprint design method is adopted in order to produce an impactful outcome to the participatory approach.
first_indexed 2025-11-14T17:00:14Z
format Proceeding Paper
id iium-62673
institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T17:00:14Z
publishDate 2017
publisher ACM
recordtype eprints
repository_type Digital Repository
spelling iium-626732018-07-10T05:58:38Z http://irep.iium.edu.my/62673/ Citizen experience towards humanizing digital government: a case in Malaysia Hussein, Idyawati Mat, Turidi Mahmud, Murni Ab Razak, Rosida T10.5 Communication of technical information ABSTRACT This paper identifies citizens’ experience in an ideation sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sprint design method is adopted in order to produce an impactful outcome to the participatory approach. ACM 2017 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/62673/1/%28MurniMahmud%29%20Citizen%20Experience%20towards%20Humanizing%20Digital%20Government-%20A%20Case%20in%20Malaysia.pdf Hussein, Idyawati and Mat, Turidi and Mahmud, Murni and Ab Razak, Rosida (2017) Citizen experience towards humanizing digital government: a case in Malaysia. In: The 29th Australian Conference on Human-Computer Interaction, Brisbane, QLD, Australia, November 2017 (OzCHI 2017),, Brisbane, Australia. https://doi.org/10.1145/3152771.3156189
spellingShingle T10.5 Communication of technical information
Hussein, Idyawati
Mat, Turidi
Mahmud, Murni
Ab Razak, Rosida
Citizen experience towards humanizing digital government: a case in Malaysia
title Citizen experience towards humanizing digital government: a case in Malaysia
title_full Citizen experience towards humanizing digital government: a case in Malaysia
title_fullStr Citizen experience towards humanizing digital government: a case in Malaysia
title_full_unstemmed Citizen experience towards humanizing digital government: a case in Malaysia
title_short Citizen experience towards humanizing digital government: a case in Malaysia
title_sort citizen experience towards humanizing digital government: a case in malaysia
topic T10.5 Communication of technical information
url http://irep.iium.edu.my/62673/
http://irep.iium.edu.my/62673/
http://irep.iium.edu.my/62673/1/%28MurniMahmud%29%20Citizen%20Experience%20towards%20Humanizing%20Digital%20Government-%20A%20Case%20in%20Malaysia.pdf