A conceptual model of continuous improvement in total quality management from Islamic perspective

Continuous improvement (CI), one of the vital principles of total quality management (TQM), is now being practiced in almost every organization regardless their natures, shapes, and sizes. After developing the concept of CI in 1930s, Muslims are using the models and approaches developed by the non...

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Main Authors: Afrin, Afroza Bulbul, Islam, Rafikul
Format: Article
Language:English
Published: Australian Academy of Business Leadership 2018
Subjects:
Online Access:http://irep.iium.edu.my/62668/
http://irep.iium.edu.my/62668/1/Afroza_Conceptual%20model.pdf
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author Afrin, Afroza Bulbul
Islam, Rafikul
author_facet Afrin, Afroza Bulbul
Islam, Rafikul
author_sort Afrin, Afroza Bulbul
building IIUM Repository
collection Online Access
description Continuous improvement (CI), one of the vital principles of total quality management (TQM), is now being practiced in almost every organization regardless their natures, shapes, and sizes. After developing the concept of CI in 1930s, Muslims are using the models and approaches developed by the non-Muslim scholars based on their own cultures and beliefs. The main purpose of conducting this particular study is to develop a new model of CI in TQM from Islamic perspective. After an extensive literature review, the researchers have developed a conceptual model of CI in TQM from Islamic perspective which is named as NAMS Cycle (initial letters of the components) where the main components are al-nīyah bil ikhlas, amal, muhāsaba and shukr. All of these components also consist of some other constructs. Both the Muslim and non-Muslim believers will be benefited from this research if they have good faith in the Creator and the Day of Judgment.
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spelling iium-626682018-04-03T08:58:03Z http://irep.iium.edu.my/62668/ A conceptual model of continuous improvement in total quality management from Islamic perspective Afrin, Afroza Bulbul Islam, Rafikul HF5001 Business. Business Administration Continuous improvement (CI), one of the vital principles of total quality management (TQM), is now being practiced in almost every organization regardless their natures, shapes, and sizes. After developing the concept of CI in 1930s, Muslims are using the models and approaches developed by the non-Muslim scholars based on their own cultures and beliefs. The main purpose of conducting this particular study is to develop a new model of CI in TQM from Islamic perspective. After an extensive literature review, the researchers have developed a conceptual model of CI in TQM from Islamic perspective which is named as NAMS Cycle (initial letters of the components) where the main components are al-nīyah bil ikhlas, amal, muhāsaba and shukr. All of these components also consist of some other constructs. Both the Muslim and non-Muslim believers will be benefited from this research if they have good faith in the Creator and the Day of Judgment. Australian Academy of Business Leadership 2018 Article PeerReviewed application/pdf en http://irep.iium.edu.my/62668/1/Afroza_Conceptual%20model.pdf Afrin, Afroza Bulbul and Islam, Rafikul (2018) A conceptual model of continuous improvement in total quality management from Islamic perspective. Australian Academy of Business and Economics Review, 4 (1). pp. 1-16. ISSN 2205-6734 E-ISSN 2205-6726 http://www.aaber.com.au/index.php/AABER/article/view/64/64
spellingShingle HF5001 Business. Business Administration
Afrin, Afroza Bulbul
Islam, Rafikul
A conceptual model of continuous improvement in total quality management from Islamic perspective
title A conceptual model of continuous improvement in total quality management from Islamic perspective
title_full A conceptual model of continuous improvement in total quality management from Islamic perspective
title_fullStr A conceptual model of continuous improvement in total quality management from Islamic perspective
title_full_unstemmed A conceptual model of continuous improvement in total quality management from Islamic perspective
title_short A conceptual model of continuous improvement in total quality management from Islamic perspective
title_sort conceptual model of continuous improvement in total quality management from islamic perspective
topic HF5001 Business. Business Administration
url http://irep.iium.edu.my/62668/
http://irep.iium.edu.my/62668/
http://irep.iium.edu.my/62668/1/Afroza_Conceptual%20model.pdf