Shari’ah issues in Islamic banking A qualitative survey in Malaysia
Purpose – The purpose of this paper is to examine the customers’ perception regarding the current shari’ah issues of Islamic banks in Malaysia. Specifically, the study attempts to examine the awareness of the current criticisms of the main shari’ah issues in Islamic finance, and the perception of th...
| _version_ | 1848785828429430784 |
|---|---|
| author | Echchabi, Abdelghani Abd. Aziz, Hassanuddeen |
| author_facet | Echchabi, Abdelghani Abd. Aziz, Hassanuddeen |
| author_sort | Echchabi, Abdelghani |
| building | IIUM Repository |
| collection | Online Access |
| description | Purpose – The purpose of this paper is to examine the customers’ perception regarding the current shari’ah issues of Islamic banks in Malaysia. Specifically, the study attempts to examine the awareness of the current criticisms of the main shari’ah issues in Islamic finance, and the perception of the selected customers towards these criticisms.
Design/methodology/approach – The study uses a qualitative approach to understand in detail the customers’ perception and experiences about shari’ah compliance of Islamic banks. Semi-structured interview is used with ten Islamic banks’ customers in Malaysia. The study also used phenomenological techniques to analyse the data.
Findings – The findings revealed that the interviewees have considerable exposure and awareness of the current criticisms of the shari’ah compliance of Islamic banks.
Originality/value – This research is the first to study the shari’ah issues of Islamic banks in Malaysia from the customers’ perspective, by using a qualitative research approach. The findings of this study are of original importance, because they unveil the customers’ experience in an area that has been severely looked at from the professional and experts’ point of view only.
Keywords Malaysia, Islamic banks, shari’ah |
| first_indexed | 2025-11-14T16:59:21Z |
| format | Article |
| id | iium-62339 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T16:59:21Z |
| publishDate | 2014 |
| publisher | Emerald Publishing Limited |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-623392018-03-29T07:50:18Z http://irep.iium.edu.my/62339/ Shari’ah issues in Islamic banking A qualitative survey in Malaysia Echchabi, Abdelghani Abd. Aziz, Hassanuddeen HG3368 Islamic Banking and Finance Purpose – The purpose of this paper is to examine the customers’ perception regarding the current shari’ah issues of Islamic banks in Malaysia. Specifically, the study attempts to examine the awareness of the current criticisms of the main shari’ah issues in Islamic finance, and the perception of the selected customers towards these criticisms. Design/methodology/approach – The study uses a qualitative approach to understand in detail the customers’ perception and experiences about shari’ah compliance of Islamic banks. Semi-structured interview is used with ten Islamic banks’ customers in Malaysia. The study also used phenomenological techniques to analyse the data. Findings – The findings revealed that the interviewees have considerable exposure and awareness of the current criticisms of the shari’ah compliance of Islamic banks. Originality/value – This research is the first to study the shari’ah issues of Islamic banks in Malaysia from the customers’ perspective, by using a qualitative research approach. The findings of this study are of original importance, because they unveil the customers’ experience in an area that has been severely looked at from the professional and experts’ point of view only. Keywords Malaysia, Islamic banks, shari’ah Emerald Publishing Limited 2014-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/62339/1/%E2%80%8EHassanuddeen%20Abd.%20Aziz%20and%20Abdelghani%20Echchabi.%20%282014%29%2C%20%E2%80%8E%E2%80%8EShari%E2%80%99ah%20issues%20in%20Islamic%20banking%20A%20qualitative%20survey%20in%20%E2%80%8EMalaysia%2C%20Qualitative%20Research%20in%20Financial%20Markets%2C%20Vol.%206%20No.%20%E2%80%8E%E2%80%8E2%2C%20pp.%20198-210.%E2%80%8E.pdf application/pdf en http://irep.iium.edu.my/62339/7/62339%20Shari%E2%80%99ah%20issues%20in%20Islamic%20banking%20SCOPUS.pdf Echchabi, Abdelghani and Abd. Aziz, Hassanuddeen (2014) Shari’ah issues in Islamic banking A qualitative survey in Malaysia. Qualitative Research in Financial Markets, 6 (2). pp. 198-210. ISSN 1755-4179 https://www.emeraldinsight.com/doi/abs/10.1108/QRFM-12-2012-0035 10.1108/QRFM-12-2012-0035 |
| spellingShingle | HG3368 Islamic Banking and Finance Echchabi, Abdelghani Abd. Aziz, Hassanuddeen Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title | Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title_full | Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title_fullStr | Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title_full_unstemmed | Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title_short | Shari’ah issues in Islamic banking A qualitative survey in Malaysia |
| title_sort | shari’ah issues in islamic banking a qualitative survey in malaysia |
| topic | HG3368 Islamic Banking and Finance |
| url | http://irep.iium.edu.my/62339/ http://irep.iium.edu.my/62339/ http://irep.iium.edu.my/62339/ http://irep.iium.edu.my/62339/1/%E2%80%8EHassanuddeen%20Abd.%20Aziz%20and%20Abdelghani%20Echchabi.%20%282014%29%2C%20%E2%80%8E%E2%80%8EShari%E2%80%99ah%20issues%20in%20Islamic%20banking%20A%20qualitative%20survey%20in%20%E2%80%8EMalaysia%2C%20Qualitative%20Research%20in%20Financial%20Markets%2C%20Vol.%206%20No.%20%E2%80%8E%E2%80%8E2%2C%20pp.%20198-210.%E2%80%8E.pdf http://irep.iium.edu.my/62339/7/62339%20Shari%E2%80%99ah%20issues%20in%20Islamic%20banking%20SCOPUS.pdf |