Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study
The conciliatory bodies appointed under section 106 of the Law Reform (Marriage and Divorce) 1976 Act are not effective while, the existing legal provisions concerning reconciliation process are not adequate to reconcile the matrimonial disputes of non-Muslims. This paper starts with the interpretat...
| Main Authors: | , |
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| Format: | Proceeding Paper |
| Language: | English |
| Published: |
2017
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| Online Access: | http://irep.iium.edu.my/61064/ http://irep.iium.edu.my/61064/25/61064_Satisfaction%20of%20the%20Disputing%20Parties_complete.pdf |
| _version_ | 1848785604454645760 |
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| author | Abdul Hak, Nora Rahmat, Nur Ezan |
| author_facet | Abdul Hak, Nora Rahmat, Nur Ezan |
| author_sort | Abdul Hak, Nora |
| building | IIUM Repository |
| collection | Online Access |
| description | The conciliatory bodies appointed under section 106 of the Law Reform (Marriage and Divorce) 1976 Act are not effective while, the existing legal provisions concerning reconciliation process are not adequate to reconcile the matrimonial disputes of non-Muslims. This paper starts with the interpretation on descriptive statistics of demographic characteristics of the respondents, followed by test of the knowledge of the respondents on the law, satisfaction of the respondents with the process of reconciliation and lastly, on the outcome of the process. Every part of the questionnaires was tested by using the normality test to determine if a data set is well-modelled by a normal distribution. The statistical methods employed in this study range from frequency distribution, descriptive statistics, and non-parametric analysis. The finding shows that although the respondents are quite satisfied with the reconciliation session, but it still fails to reconcile the disputing parties. Suggestions for improvement of the existing practice are discussed.
Keywords: family law; consumers’ satisfaction; reconciliation process; marriage tribunal |
| first_indexed | 2025-11-14T16:55:47Z |
| format | Proceeding Paper |
| id | iium-61064 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T16:55:47Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-610642018-01-11T04:30:41Z http://irep.iium.edu.my/61064/ Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study Abdul Hak, Nora Rahmat, Nur Ezan K Law (General) The conciliatory bodies appointed under section 106 of the Law Reform (Marriage and Divorce) 1976 Act are not effective while, the existing legal provisions concerning reconciliation process are not adequate to reconcile the matrimonial disputes of non-Muslims. This paper starts with the interpretation on descriptive statistics of demographic characteristics of the respondents, followed by test of the knowledge of the respondents on the law, satisfaction of the respondents with the process of reconciliation and lastly, on the outcome of the process. Every part of the questionnaires was tested by using the normality test to determine if a data set is well-modelled by a normal distribution. The statistical methods employed in this study range from frequency distribution, descriptive statistics, and non-parametric analysis. The finding shows that although the respondents are quite satisfied with the reconciliation session, but it still fails to reconcile the disputing parties. Suggestions for improvement of the existing practice are discussed. Keywords: family law; consumers’ satisfaction; reconciliation process; marriage tribunal 2017-12 Proceeding Paper NonPeerReviewed application/pdf en http://irep.iium.edu.my/61064/25/61064_Satisfaction%20of%20the%20Disputing%20Parties_complete.pdf Abdul Hak, Nora and Rahmat, Nur Ezan (2017) Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study. In: THE 21ST MACFEA NATIONAL SEMINAR 2017, 14TH-15TH DECEMBER 2017, Ahmad Ibrahim Kulliyyah of Laws, International Islamic University, Malaysia. (Unpublished) http://www.macfeaseminar.org |
| spellingShingle | K Law (General) Abdul Hak, Nora Rahmat, Nur Ezan Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title | Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title_full | Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title_fullStr | Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title_full_unstemmed | Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title_short | Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study |
| title_sort | satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in malaysia: an empirical study |
| topic | K Law (General) |
| url | http://irep.iium.edu.my/61064/ http://irep.iium.edu.my/61064/ http://irep.iium.edu.my/61064/25/61064_Satisfaction%20of%20the%20Disputing%20Parties_complete.pdf |