An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia

The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank...

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Main Authors: Mohamed Suleiman, Dauud, Hamdan, Hamdino
Format: Proceeding Paper
Language:English
Published: Kolej Universiti Islam Selangor (KUIS) 2017
Subjects:
Online Access:http://irep.iium.edu.my/60833/
http://irep.iium.edu.my/60833/1/Mobile%20Money%20Transfer.pdf
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author Mohamed Suleiman, Dauud
Hamdan, Hamdino
author_facet Mohamed Suleiman, Dauud
Hamdan, Hamdino
author_sort Mohamed Suleiman, Dauud
building IIUM Repository
collection Online Access
description The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank adopted MMTS in Somalia in partnership with a telecommunication company provider for MMTS. There has been no prior study conducted on the important factors affecting the adoption of MMTS among Islamic banking customers in Somalia. Based on the extended Theory of Technology Acceptance Model (TAM), perceived usefulness, perceived ease of use, perceived trust and perceived risk are used as predictors. The main objective of this study is to explore the customer acceptance on the important factors that influence the MMTS adoption among Islamic bank customers in Somalia. The target population of the study is Somali residents who use the MMTS and have bank accounts. This research, using statistical methods, collected data from 404 customers. The result of this study shows that the factors that influence the adoption of MMTS are perceived ease of use, perceived usefulness, perceived trust, which were found to be positive and significant while perceived risk was negative and significant.
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format Proceeding Paper
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institution International Islamic University Malaysia
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language English
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publishDate 2017
publisher Kolej Universiti Islam Selangor (KUIS)
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spelling iium-608332018-01-25T08:50:40Z http://irep.iium.edu.my/60833/ An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia Mohamed Suleiman, Dauud Hamdan, Hamdino HG179 Personal finance The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank adopted MMTS in Somalia in partnership with a telecommunication company provider for MMTS. There has been no prior study conducted on the important factors affecting the adoption of MMTS among Islamic banking customers in Somalia. Based on the extended Theory of Technology Acceptance Model (TAM), perceived usefulness, perceived ease of use, perceived trust and perceived risk are used as predictors. The main objective of this study is to explore the customer acceptance on the important factors that influence the MMTS adoption among Islamic bank customers in Somalia. The target population of the study is Somali residents who use the MMTS and have bank accounts. This research, using statistical methods, collected data from 404 customers. The result of this study shows that the factors that influence the adoption of MMTS are perceived ease of use, perceived usefulness, perceived trust, which were found to be positive and significant while perceived risk was negative and significant. Kolej Universiti Islam Selangor (KUIS) 2017-11-07 Proceeding Paper NonPeerReviewed application/pdf en http://irep.iium.edu.my/60833/1/Mobile%20Money%20Transfer.pdf Mohamed Suleiman, Dauud and Hamdan, Hamdino (2017) An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia. In: 4th International Conference on Management and Muamalah 2017 (ICoMM 2017), 7th-8th Nov. 2017, Putrajaya, Malaysia. (Unpublished) http://conference.kuis.edu.my/icomm/4th/home/
spellingShingle HG179 Personal finance
Mohamed Suleiman, Dauud
Hamdan, Hamdino
An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title_full An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title_fullStr An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title_full_unstemmed An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title_short An exploration of mobile money transfer service adoption among Islamic bank customers in Somalia
title_sort exploration of mobile money transfer service adoption among islamic bank customers in somalia
topic HG179 Personal finance
url http://irep.iium.edu.my/60833/
http://irep.iium.edu.my/60833/
http://irep.iium.edu.my/60833/1/Mobile%20Money%20Transfer.pdf