Survey on patient’s satisfaction on the service quality in an emergency department in Malaysia

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Survey on patient’s satisfaction on the service quality in an emergency department in Malaysia

Patients' experience in the emergency department in terms of service, communication, waiting time, competence and facility are important indicators in improving quality care. The aim of this study was to explore patient’s satisfaction level on care of five domains; services, communication, wait...

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Bibliographic Details
Main Authors:	Basauhra Singh, Harvinderjit Kaur, Subramanian, Pathmawathi, Chong, Mei Chan, Jamaludin, Sumaiyah @ ThandarSoe
Format:	Article
Language:	English
Published:	Research & review 2016
Subjects:	RT71 Study and Teaching RT82 Nursing As A Profession
Online Access:	http://irep.iium.edu.my/59598/ http://irep.iium.edu.my/59598/1/survey-on-patients-satisfaction-on-the-service-quality-in-anemergency-department-in-malaysia-%20%281%29.pdf

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