Technical quality and patient perception of hospital care quality

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Technical quality and patient perception of hospital care quality

The purpose of this study is to examine the effects of technical quality (medical care and nursing care) on perceived service quality, patient satisfaction and behavioural compliance at a public hospital. This study is also to confirm the mediating effects of patient satisfaction between perceived s...

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Bibliographic Details
Main Authors:	Mohamed, Bahari, Mohamad, Meriati, Azizan, Noor Azlinna
Format:	Article
Language:	English
Published:	WIDAD University college 2017
Subjects:	RT Nursing RT82 Nursing As A Profession
Online Access:	http://irep.iium.edu.my/59388/ http://irep.iium.edu.my/59388/1/Journal%20%20Vol1%20Oct2017%20WIDAD.pdf

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