Performance Management System (PMS) in a Malaysian local government: a New Institutional Sociology (NIS) perspective

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Performance Management System (PMS) in a Malaysian local government: a New Institutional Sociology (NIS) perspective

Key Performance Indicators, also known as KPI, help an organization to define and measure progress toward organizational goals. It is one of examples of private sector practice developed and implemented in public sector organizations to improve the performance of public services. The system is suppo...

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Bibliographic Details
Main Authors:	Hasbolah, Farhana, Mohd Alwi, Norhayati, Mohamad, Muslim Har Sani
Format:	Proceeding Paper
Language:	English
Published:	2012
Subjects:	HF5001 Business. Business Administration HJ9701 Public accounting
Online Access:	http://irep.iium.edu.my/59163/ http://irep.iium.edu.my/59163/1/GAOC%20July%202012%20IREP.pdf

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