The impacts of ERP systems on public sector organizations

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The impacts of ERP systems on public sector organizations

The aim of this study is to investigate the impact of Enterprise Resource Planning (ERP) system on Public Sector Organizations (PSO) using two perspectives of the Balanced Scorecard (BSC) performance measurement framework; financial and customer. This study presents evidence based on questionnaires...

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Bibliographic Details
Main Authors:	Fernandez, Dahlia, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
Format:	Proceeding Paper
Language:	English English
Published:	Elsevier 2017
Subjects:	H Social Sciences (General)
Online Access:	http://irep.iium.edu.my/58297/ http://irep.iium.edu.my/58297/1/2017_The%20impacts%20of%20ERP%20systems%20on%20PS%20organization.pdf http://irep.iium.edu.my/58297/7/58297_The%20impacts%20of%20ERP%20systems_SCOPUS.pdf

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