Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia

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Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia

The present study investigates the level of service quality and customer satisfaction of Islamic banks in Malaysia based on demographics such as gender, nationality, experience with the bank and income. This study surveyed 179 customers who have had first-hand experience with Islamic banking service...

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Bibliographic Details
Main Authors:	Ahmed, Selim, Islam, Rafikul, Mohiuddin, Mohammad
Format:	Article
Language:	English
Published:	Turkish Islamic Economists 2017
Subjects:	HG1501 Banking
Online Access:	http://irep.iium.edu.my/58237/ http://irep.iium.edu.my/58237/1/tuj0042005.pdf

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