The influence of personality traits towards quality pledge

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The influence of personality traits towards quality pledge

Any organization ventures in the hospitality industry are required to maintain a quality service to achieve competitive advantages. As employee’s commitment plays an important role in ensuring a high-quality service, their commitments are influenced by their personality traits, as they are also know...

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Bibliographic Details
Main Authors:	Ma’amora, Hairunnisa, Achim, Nur’ain, Muhamad Yunus, Nor Sara Nadia, Hashim, Nurhazirah, Haque, A. K. M. Ahasanul
Format:	Article
Language:	English
Published:	Elsevier 2016
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/55170/ http://irep.iium.edu.my/55170/1/The%20Influence%20of%20Personality%20Traits%20towards%20Quality%20Pledge.pdf

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