Chronic crisis management in Malaysia revisited
Fontaine (2012) found that chronic crisis management – when problems are hidden from management rather than solved – is a salient feature of the Malaysian workplace. This study replicates the study of Fontaine (2012) to find out how the situation has evolved over the last four years. A total of 538...
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| Format: | Article |
| Language: | English |
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Malaysian Institute of Management
2016
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| Online Access: | http://irep.iium.edu.my/54600/ http://irep.iium.edu.my/54600/8/54600-Chronic%20crisis%20management%20in%20Malaysia%20revisited.pdf |
| _version_ | 1848784439175282688 |
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| author | Fontaine, Rodrigue Ancelot Harvey |
| author_facet | Fontaine, Rodrigue Ancelot Harvey |
| author_sort | Fontaine, Rodrigue Ancelot Harvey |
| building | IIUM Repository |
| collection | Online Access |
| description | Fontaine (2012) found that chronic crisis management – when problems are hidden from management rather than solved – is a salient feature of the Malaysian workplace. This study replicates the study of Fontaine (2012) to find out how the situation has evolved over the last four years. A total of 538 respondents in the Klang Valley participated in this study. The general conclusion is that chronic crisis management (mean of 3.54 on a 5 point Liker scale) and other structural problems are still very much the norm. These problems seem to be worse in smaller organisations (F 3.39 and sig. of 0.034). On the plus side, Malaysian employees are optimistic about the future (mean of 3.64) and ready to change. ANOVAs show differences between the perceptions of managers with more than 10 subordinates and their subordinates. ANOVAs show differences between the perceptions of respondents in organisations with more than 500 employees and smaller organisations. A number of suggestions, based on the data collected and on the literature, are proposed to solve these problems. In particular, this author suggests the performance management system be changed to cease rewarding employees who simply hide problems. |
| first_indexed | 2025-11-14T16:37:16Z |
| format | Article |
| id | iium-54600 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T16:37:16Z |
| publishDate | 2016 |
| publisher | Malaysian Institute of Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-546002018-06-05T07:43:23Z http://irep.iium.edu.my/54600/ Chronic crisis management in Malaysia revisited Fontaine, Rodrigue Ancelot Harvey HF5001 Business. Business Administration HF5546 Office management Fontaine (2012) found that chronic crisis management – when problems are hidden from management rather than solved – is a salient feature of the Malaysian workplace. This study replicates the study of Fontaine (2012) to find out how the situation has evolved over the last four years. A total of 538 respondents in the Klang Valley participated in this study. The general conclusion is that chronic crisis management (mean of 3.54 on a 5 point Liker scale) and other structural problems are still very much the norm. These problems seem to be worse in smaller organisations (F 3.39 and sig. of 0.034). On the plus side, Malaysian employees are optimistic about the future (mean of 3.64) and ready to change. ANOVAs show differences between the perceptions of managers with more than 10 subordinates and their subordinates. ANOVAs show differences between the perceptions of respondents in organisations with more than 500 employees and smaller organisations. A number of suggestions, based on the data collected and on the literature, are proposed to solve these problems. In particular, this author suggests the performance management system be changed to cease rewarding employees who simply hide problems. Malaysian Institute of Management 2016-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/54600/8/54600-Chronic%20crisis%20management%20in%20Malaysia%20revisited.pdf Fontaine, Rodrigue Ancelot Harvey (2016) Chronic crisis management in Malaysia revisited. Malaysian Management Review, 51 (2 (July-December)). pp. 27-40. ISSN 0025-1348 http://www.mim.org.my/wp-content/uploads/2017/02/MMR-July-Dec-2016-Vol-51-No2-page-26-39-Chronic-Crisis-Management-in-Malaysia-Revisited1.pdf |
| spellingShingle | HF5001 Business. Business Administration HF5546 Office management Fontaine, Rodrigue Ancelot Harvey Chronic crisis management in Malaysia revisited |
| title | Chronic crisis management in Malaysia revisited |
| title_full | Chronic crisis management in Malaysia revisited |
| title_fullStr | Chronic crisis management in Malaysia revisited |
| title_full_unstemmed | Chronic crisis management in Malaysia revisited |
| title_short | Chronic crisis management in Malaysia revisited |
| title_sort | chronic crisis management in malaysia revisited |
| topic | HF5001 Business. Business Administration HF5546 Office management |
| url | http://irep.iium.edu.my/54600/ http://irep.iium.edu.my/54600/ http://irep.iium.edu.my/54600/8/54600-Chronic%20crisis%20management%20in%20Malaysia%20revisited.pdf |