An investigation on PMS attributes in service organisations in Malaysia

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An investigation on PMS attributes in service organisations in Malaysia

The purpose of this paper is to make a contribution to the performance measurement system (PMS) literature by concentrating on the service context. Providing a Malaysian perspective on PMS design, the study aims to identify the desirable PMS attributes that are perceived to be important for the serv...

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Bibliographic Details
Main Authors:	Mohd Amir, Amizawati, Nik Ahmad, Nik Nazli, Mohamad, Muslim Har Sani
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2010
Subjects:	HF5601 Accounting. Bookkeeping HF5717 Business communication
Online Access:	http://irep.iium.edu.my/5407/ http://irep.iium.edu.my/5407/2/An_investigation_MuslimHar.pdf

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