Assessing passengers’ satisfaction level on bus services in selected urban and rural centres of Peninsular Malaysia
This research highlights the urban-rural bus services passenger's satisfaction level in the selected settlements in Peninsular Malaysia. Johor is to represent the southern states while Penang is to represent the northern states. For eastern-coast states, Pahang is selected while Perak is to rep...
| Main Authors: | Mohamed Osman, Mariana, Ponrahono, Zakiah, Bachok, Syahriah, Ibrahim, Mansor |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2016
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/52145/ http://irep.iium.edu.my/52145/1/Assessing%20passengers%20satisfaction%20level%20on%20bus%20services%20in%20selected%20urban%20and%20rural%20centres%20of%20Peninsular%20Malaysia.pdf |
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