An empirical study of perceived service quality of Islamic banks: a comparison between Malaysia and Kuwait

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An empirical study of perceived service quality of Islamic banks: a comparison between Malaysia and Kuwait

Purpose – The purpose of this research is to provide a comparison study of service quality among the customers of Islamic banks between two nations: Malaysia vs. Kuwait. The study investigated how service quality affects customer satisfaction by assessing the magnitude of the relationship between se...

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Bibliographic Details
Main Authors:	Mohd Shariff, Ros Aniza, Asutay, Mehmet, Al-Adwani, Tahani
Format:	Book Chapter
Language:	English English English
Published:	Gerlach Press, Berlin, Germany 2015
Subjects:	HG3368 Islamic Banking and Finance
Online Access:	http://irep.iium.edu.my/48933/ http://irep.iium.edu.my/48933/1/-An_Empirical_Study_of_Perceived_Service_Quality_of_Islamic_Banks.wps http://irep.iium.edu.my/48933/2/IREP%20Book%20chapter.pdf http://irep.iium.edu.my/48933/8/ISLAMIC%20FINANCE%20Flyer%20with%20TOC_07.10.2014.pdf

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