Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen

In spite of the wide adoption of Internet banking service in developed countries, its application is still low in developing countries like Yemen. The purpose of this study is to examine and investigate the main factors which influence the adoption of Internet banking services by Small and Medium En...

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Main Authors: Al-Fahim, Nabil Hussein, Wan Jusoh, Wan Jamaliah, Adewale, Abideen Adeyemi
Format: Proceeding Paper
Language:English
Published: 2015
Subjects:
Online Access:http://irep.iium.edu.my/48288/
http://irep.iium.edu.my/48288/1/nabil_et_al._-_eCONF_2015_submission_11.pdf
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author Al-Fahim, Nabil Hussein
Wan Jusoh, Wan Jamaliah
Adewale, Abideen Adeyemi
author_facet Al-Fahim, Nabil Hussein
Wan Jusoh, Wan Jamaliah
Adewale, Abideen Adeyemi
author_sort Al-Fahim, Nabil Hussein
building IIUM Repository
collection Online Access
description In spite of the wide adoption of Internet banking service in developed countries, its application is still low in developing countries like Yemen. The purpose of this study is to examine and investigate the main factors which influence the adoption of Internet banking services by Small and Medium Enterprises (SMEs) managers or owners in Yemen. The research framework consists of sex latent variables, five exogenous variables and one endogenous variable. The exogenous variables consist of attitudinal factors such as perceived usefulness, ease of use, trust, risk and awareness while endogenous variable comprises of intention towards Internet banking service adoption (IBSA). In addition, this study will explain how the Technology Acceptance Model (TAM) was being used in examining the factors of Internet banking services adoption in Yemen. The hypothetical relationship was examined using structural equation modeling (SEM). The findings of the study indicated that perceived usefulness was the high predictor that influence towards IBSA followed by ease of use and awareness while perceived risk and trust are insignificant and negative effect towards IBSA in Yemen. This study also emphasized on the role of organization type (trading and services) as significant moderator in the adoption of IB; this means trading organizations are willing to adopt IB more than services organizations.
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institution International Islamic University Malaysia
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spelling iium-482882016-01-18T20:56:08Z http://irep.iium.edu.my/48288/ Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen Al-Fahim, Nabil Hussein Wan Jusoh, Wan Jamaliah Adewale, Abideen Adeyemi HF5001 Business. Business Administration In spite of the wide adoption of Internet banking service in developed countries, its application is still low in developing countries like Yemen. The purpose of this study is to examine and investigate the main factors which influence the adoption of Internet banking services by Small and Medium Enterprises (SMEs) managers or owners in Yemen. The research framework consists of sex latent variables, five exogenous variables and one endogenous variable. The exogenous variables consist of attitudinal factors such as perceived usefulness, ease of use, trust, risk and awareness while endogenous variable comprises of intention towards Internet banking service adoption (IBSA). In addition, this study will explain how the Technology Acceptance Model (TAM) was being used in examining the factors of Internet banking services adoption in Yemen. The hypothetical relationship was examined using structural equation modeling (SEM). The findings of the study indicated that perceived usefulness was the high predictor that influence towards IBSA followed by ease of use and awareness while perceived risk and trust are insignificant and negative effect towards IBSA in Yemen. This study also emphasized on the role of organization type (trading and services) as significant moderator in the adoption of IB; this means trading organizations are willing to adopt IB more than services organizations. 2015 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/48288/1/nabil_et_al._-_eCONF_2015_submission_11.pdf Al-Fahim, Nabil Hussein and Wan Jusoh, Wan Jamaliah and Adewale, Abideen Adeyemi (2015) Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen. In: The Fifth International E-Learning Conference, 18-20 October 2015, Kingdom of Bahrain. (Unpublished)
spellingShingle HF5001 Business. Business Administration
Al-Fahim, Nabil Hussein
Wan Jusoh, Wan Jamaliah
Adewale, Abideen Adeyemi
Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title_full Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title_fullStr Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title_full_unstemmed Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title_short Attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in Yemen
title_sort attitudinal factors affecting the adoption of internet banking services among small and medium enterprises in yemen
topic HF5001 Business. Business Administration
url http://irep.iium.edu.my/48288/
http://irep.iium.edu.my/48288/1/nabil_et_al._-_eCONF_2015_submission_11.pdf