The influence of personality traits towards quality pledge

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The influence of personality traits towards quality pledge

Abstract Any organization ventures in the hospitality industry are required to maintain a quality service to achieve competitive advantages. As employee’s commitment plays an important role in ensuring a high-quality service, their commitments are influenced by their personality traits, as they ar...

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Bibliographic Details
Main Author:	Haque, A. K. M. Ahasanul
Format:	Proceeding Paper
Language:	English English English
Published:	2015
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/46772/ http://irep.iium.edu.my/46772/1/Program_Book.docx http://irep.iium.edu.my/46772/2/paper_INCOMAR2015.pdf http://irep.iium.edu.my/46772/3/INCOMaR2015.pdf

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