An empirical investigation of factors influencing user satisfaction with online services of mobile communication providers: study of Kuwait

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An empirical investigation of factors influencing user satisfaction with online services of mobile communication providers: study of Kuwait

Mobile communication penetration is high in many countries particularly Kuwait, the mobile communication providers in Kuwait offer many online services and the competition among them is very high. They seek user satisfaction in order to sustain their customers and attract new ones. This study propos...

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Bibliographic Details
Main Authors:	Alzabi, Tami, Shah, Asadullah
Format:	Article
Language:	English
Published:	Kaerntner Botanikzentrum, Klagenfurt, Austria 2015
Subjects:	T10.5 Communication of technical information
Online Access:	http://irep.iium.edu.my/45186/ http://irep.iium.edu.my/45186/1/Tami-Article_of_Wulfenia_Journal.pdf-2015.pdf

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