Patient satisfaction constructs

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Patient satisfaction constructs

Purpose – The purpose of this paper is to examine the five-factor structure of patients’ satisfaction constructs toward private healthcare service providers. Design/methodology/approach – This research is a cross-sectional study. A questionnaire-based survey was conducted with previous and current...

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Bibliographic Details
Main Authors:	Rahman, Muhammad Sabbir, Osman-Gani, Aahad M.
Format:	Article
Language:	English
Published:	Emerald Management Review 2015
Subjects:	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products
Online Access:	http://irep.iium.edu.my/45010/ http://irep.iium.edu.my/45010/1/IJHCQA-05-2015-0056.pdf

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