A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies

Saudi Arabia is encouraging private sector growth to lessen the kingdom’s dependence on oil. As part of its effort to attract foreign investment and expand the economy, Saudi Arabia acceded to the World Trade Organization (WTO) in 2005 after many years of negotiations. There are some 3,657 factorie...

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Main Authors: Al-Turki, Abdullah Nasser, Faris, Waleed Fekry
Format: Article
Language:English
Published: Inderscience Publishers 2010
Subjects:
Online Access:http://irep.iium.edu.my/4491/
http://irep.iium.edu.my/4491/1/IJACMSD010306_FARIS.pdf
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author Al-Turki, Abdullah Nasser
Faris, Waleed Fekry
author_facet Al-Turki, Abdullah Nasser
Faris, Waleed Fekry
author_sort Al-Turki, Abdullah Nasser
building IIUM Repository
collection Online Access
description Saudi Arabia is encouraging private sector growth to lessen the kingdom’s dependence on oil. As part of its effort to attract foreign investment and expand the economy, Saudi Arabia acceded to the World Trade Organization (WTO) in 2005 after many years of negotiations. There are some 3,657 factories currently operating in the Saudi Arabia with total investments of SR 256 billion ($68 billion) involved. International consumers and customers alike are looking for the ISO 9001:2000 certifications for their purchases. For many, the certification is synonymous to quality and as such the ISO 9001:2000 certification is almost mandatory for manufacturing companies, which want to export their products. On the other hand, Kingdom of Saudi Arabia looks at Malaysia as a model country for manufacturing success. For this reason, this paper is studying the effect of ISO 9001:2000 among these two countries. ISO 9000 have been a widely applied quality standards for many industrial sectors. The purpose of this study is to evaluate the implementation and certification of ISO 9000 and its impact on key performance issues in industrial sector in both Malaysia and Saudi Arabia.
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spelling iium-44912011-11-22T08:32:33Z http://irep.iium.edu.my/4491/ A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies Al-Turki, Abdullah Nasser Faris, Waleed Fekry T55.4 Industrial engineering.Management engineering. Saudi Arabia is encouraging private sector growth to lessen the kingdom’s dependence on oil. As part of its effort to attract foreign investment and expand the economy, Saudi Arabia acceded to the World Trade Organization (WTO) in 2005 after many years of negotiations. There are some 3,657 factories currently operating in the Saudi Arabia with total investments of SR 256 billion ($68 billion) involved. International consumers and customers alike are looking for the ISO 9001:2000 certifications for their purchases. For many, the certification is synonymous to quality and as such the ISO 9001:2000 certification is almost mandatory for manufacturing companies, which want to export their products. On the other hand, Kingdom of Saudi Arabia looks at Malaysia as a model country for manufacturing success. For this reason, this paper is studying the effect of ISO 9001:2000 among these two countries. ISO 9000 have been a widely applied quality standards for many industrial sectors. The purpose of this study is to evaluate the implementation and certification of ISO 9000 and its impact on key performance issues in industrial sector in both Malaysia and Saudi Arabia. Inderscience Publishers 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/4491/1/IJACMSD010306_FARIS.pdf Al-Turki, Abdullah Nasser and Faris, Waleed Fekry (2010) A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies. International Journal of Arab Culture, Management and Sustainable Development, 1 (3). pp. 302-324. ISSN 1753-9420 (O), 1753-9412 (P) http://www.inderscience.com/search/index.php?action=record&rec_id=32653 10.1504/IJACMSD.2010.032653
spellingShingle T55.4 Industrial engineering.Management engineering.
Al-Turki, Abdullah Nasser
Faris, Waleed Fekry
A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title_full A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title_fullStr A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title_full_unstemmed A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title_short A critical evaluation on the effectiveness of ISO 9001:2000 (QMS) implementation in Malaysian and Saudi manufacturing companies
title_sort critical evaluation on the effectiveness of iso 9001:2000 (qms) implementation in malaysian and saudi manufacturing companies
topic T55.4 Industrial engineering.Management engineering.
url http://irep.iium.edu.my/4491/
http://irep.iium.edu.my/4491/
http://irep.iium.edu.my/4491/
http://irep.iium.edu.my/4491/1/IJACMSD010306_FARIS.pdf