Medical tourism service quality: finally some empirical findings

QR Code

Medical tourism service quality: finally some empirical findings

The purpose of this paper is to examine service quality, perceived value, overall satisfaction and future intention among medical tourists who seek treatment in Malaysian private hospitals. Self-administered questionnaire was main method of data collection. Respondents comprised foreign patients who...

Full description

Bibliographic Details
Main Authors:	Abd. Manaf, Noor Hazilah, Hussin, Husnayati, Jahn Kassim, Puteri Nemie, Alavi, Rokiah, Dahari, Zainurin
Format:	Article
Language:	English English English English
Published:	Taylor and Francis (Routledge) 2015
Subjects:	H Social Sciences (General) RA Public aspects of medicine
Online Access:	http://irep.iium.edu.my/42844/ http://irep.iium.edu.my/42844/1/MEDICAL_TOURISM_SERVICE_QUALITY-FINALLY_SOME_EMPIRCAL_FINDINGS.pdf http://irep.iium.edu.my/42844/4/42844_Medical_tourism_service_quality.pdf http://irep.iium.edu.my/42844/5/42844_Medical_tourism_service_quality_WOS.pdf http://irep.iium.edu.my/42844/6/42844_Medical_tourism_service_quality_SCOPUS.pdf

Similar Items

Issues and challenges in medical tourism: an interdisciplinary perspective
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2013)

Country perspective on medical tourism: the Malaysian experience
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2015)

Service quality, value, satisfaction and future intention in medical tourism
by: Abd Manaf, Noor Hazilah, et al.
Published: (2017)

Service quality, value, satisfaction and future intention in medical tourism / Noor Hazilah Abd Manaf…[et al.]
by: Abd Manaf, Noor Hazilah, et al.
Published: (2017)

Medical tourism: miracle or mirage?
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2015)

Medical Negligence Litigation in Malaysia: Trends and Challenges
by: Jahn Kassim, Puteri Nemie
Published: (2012)

Cross-border issues in the development of medical tourism in Malaysia: legal challenges and opportunities
by: Jahn Kassim, Puteri Nemie
Published: (2009)

Cross border issues in the development of medical tourism in Malaysia: legal challenges and opportunities
by: Jahn Kassim, Puteri Nemie
Published: (2009)

The scope of employer's liability for negligence caused by 'Locum' medical practitioners
by: Jahn Kassim, Puteri Nemie, et al.
Published: (2015)

The scope of employer's liability for negligence caused by 'Locum' medical practitioners
by: Jahn Kassim, Puteri Nemie, et al.
Published: (2017)

Medical negligence.....trends & challenges to the medical profession
by: Jahn Kassim, Puteri Nemie
Published: (2015)

The differences between medical error and medical negligence
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical ethics versus Medical Law: The prevailing conflicts and solutions in modern medical practice
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical negligence
by: Jahn Kassim, Puteri Nemie
Published: (2019)

The decline of judicial deference to medical opinion in medical negligence litigation in Malaysia
by: Jahn Kassim, Puteri Nemie
Published: (2008)

Understanding medical negligence
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical injuries compensation
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Mediation: medical disputes
by: Jahn Kassim, Puteri Nemie
Published: (2020)

The intervention of law into medical practice
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical law and ethics: an overview
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Injecting law into medical practice
by: Jahn Kassim, Puteri Nemie
Published: (2016)

Addressing medical dispute: the alternatives
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical negligence law in Malaysia
by: Jahn Kassim, Puteri Nemie
Published: (2003)

The substantive law on medical negligence
by: Jahn Kassim, Puteri Nemie
Published: (2009)

The law relating to children and medical treatment in England and Malaysia: the strength of medical paternalism over children's autonomy
by: Jahn Kassim, Puteri Nemie
Published: (2006)

Suing for medical negligence: issues and challenges
by: Jahn Kassim, Puteri Nemie
Published: (2015)

Statutory offences relating to medical practice
by: Jahn Kassim, Puteri Nemie
Published: (2017)

Medical negligence and the importance of being insured
by: Jahn Kassim, Puteri Nemie
Published: (2017)

Legal aspects of disclosing medical information
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Patient's right to refuse medical treatment
by: Jahn Kassim, Puteri Nemie
Published: (2016)

Medical negligence - History & current trends
by: Jahn Kassim, Puteri Nemie
Published: (2017)

Medical consent taking in Malaysian context
by: Jahn Kassim, Puteri Nemie
Published: (2017)

Apology legislations and implications on medical disputes
by: Jahn Kassim, Puteri Nemie
Published: (2019)

Medical negligence in Malaysia : cases and commentary
by: Jahn Kassim, Puteri Nemie
Published: (2009)

Law and ethics relating to medical profession
by: Jahn Kassim, Puteri Nemie
Published: (2007)

No-fault compensation for medical injuries: trends and challenges
by: Jahn Kassim, Puteri Nemie
Published: (2014)

Medical negligence from the Malaysian law perspective
by: Jahn Kassim, Puteri Nemie
Published: (2015)

Compensation for medical injuries: litigation vs no-fault
by: Jahn Kassim, Puteri Nemie
Published: (2015)

Advance medical directive: civil and syariah perspectives
by: Jahn Kassim, Puteri Nemie
Published: (2018)

Limitation of patient autonomy and the relevance of medical paternalism
by: Jahn Kassim, Puteri Nemie
Published: (2019)