Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues

As interest is prohibited, the reliance of Islamic banking towards bank deposits from depositors is higher than conventional banking. Efforts that could help in preventing funds withdrawal by the depositors thus become necessary in order to avoid bank instability. This study is aimed at investigatin...

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Main Author: Abduh, Muhamad
Format: Article
Language:English
Published: International Association of Islamic Banks 2014
Subjects:
Online Access:http://irep.iium.edu.my/40575/
http://irep.iium.edu.my/40575/1/Withdrawal_Behavior_of_Malaysian_Islamic_Bank_Customers%2C_3_Major_Issues.pdf
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author Abduh, Muhamad
author_facet Abduh, Muhamad
author_sort Abduh, Muhamad
building IIUM Repository
collection Online Access
description As interest is prohibited, the reliance of Islamic banking towards bank deposits from depositors is higher than conventional banking. Efforts that could help in preventing funds withdrawal by the depositors thus become necessary in order to avoid bank instability. This study is aimed at investigating factors that may influence the withdrawal behavior of Malaysian Islamic banks customers. The withdrawal behavior studied here is in conjunction with three major issues which are (i) issues of non-shariah compliance, (ii) lower returns as compared to other banks, and (iii) rumors about forthcoming financial crisis that may affect the performance of the bank. The research employed a direct survey through a self-administered questionnaire handed out to Islamic banks customers in Malaysia using the multi-stage sampling technique. The intention to avoid interest, type of account, working status, bank status, and bank ownership are the significant factors that could influence withdrawal behavior in model 1. Working status and bank ownership are the factors which influence withdrawal behavior in model 2. Lastly, for model 3, factors that emerged to be significant are type of account, total deposit in bank, awareness on deposit insurance, intention to avoid interest and perception that Islamic banks are less affected by the crisis.
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spelling iium-405752018-05-23T07:22:55Z http://irep.iium.edu.my/40575/ Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues Abduh, Muhamad BP173.75 Islam and economics HG1501 Banking As interest is prohibited, the reliance of Islamic banking towards bank deposits from depositors is higher than conventional banking. Efforts that could help in preventing funds withdrawal by the depositors thus become necessary in order to avoid bank instability. This study is aimed at investigating factors that may influence the withdrawal behavior of Malaysian Islamic banks customers. The withdrawal behavior studied here is in conjunction with three major issues which are (i) issues of non-shariah compliance, (ii) lower returns as compared to other banks, and (iii) rumors about forthcoming financial crisis that may affect the performance of the bank. The research employed a direct survey through a self-administered questionnaire handed out to Islamic banks customers in Malaysia using the multi-stage sampling technique. The intention to avoid interest, type of account, working status, bank status, and bank ownership are the significant factors that could influence withdrawal behavior in model 1. Working status and bank ownership are the factors which influence withdrawal behavior in model 2. Lastly, for model 3, factors that emerged to be significant are type of account, total deposit in bank, awareness on deposit insurance, intention to avoid interest and perception that Islamic banks are less affected by the crisis. International Association of Islamic Banks 2014-12-01 Article PeerReviewed application/pdf en http://irep.iium.edu.my/40575/1/Withdrawal_Behavior_of_Malaysian_Islamic_Bank_Customers%2C_3_Major_Issues.pdf Abduh, Muhamad (2014) Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues. Journal of Islamic Banking and Finance, OctDec. pp. 43-54. ISSN 1814-8042
spellingShingle BP173.75 Islam and economics
HG1501 Banking
Abduh, Muhamad
Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title_full Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title_fullStr Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title_full_unstemmed Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title_short Withdrawal behavior of Malaysian Islamic bank customers: empirical evidence from three major issues
title_sort withdrawal behavior of malaysian islamic bank customers: empirical evidence from three major issues
topic BP173.75 Islam and economics
HG1501 Banking
url http://irep.iium.edu.my/40575/
http://irep.iium.edu.my/40575/1/Withdrawal_Behavior_of_Malaysian_Islamic_Bank_Customers%2C_3_Major_Issues.pdf