Moderating effect of income on the service environment and customers’ behavioral intention
The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose...
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| Format: | Article |
| Language: | English |
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Elsevier
2015
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| Online Access: | http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf |
| _version_ | 1848781873681006592 |
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| author | Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah |
| author_facet | Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah |
| author_sort | Haque, A. K. M. Ahasanul |
| building | IIUM Repository |
| collection | Online Access |
| description | The property industry acts as vital sector whereby the service environment directly correlates the customers’
behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact
still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship
between service environment and customers’ behavioral intention moderated by income in Malaysian property
industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result
shown that lower middle income was significantly moderated the relationship between service environment and
customers’ behavioral intention |
| first_indexed | 2025-11-14T15:56:29Z |
| format | Article |
| id | iium-39938 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:56:29Z |
| publishDate | 2015 |
| publisher | Elsevier |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-399382018-05-05T04:56:15Z http://irep.iium.edu.my/39938/ Moderating effect of income on the service environment and customers’ behavioral intention Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah HF5001 Business. Business Administration The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship between service environment and customers’ behavioral intention moderated by income in Malaysian property industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result shown that lower middle income was significantly moderated the relationship between service environment and customers’ behavioral intention Elsevier 2015-01-27 Article PeerReviewed application/pdf en http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf Haque, A. K. M. Ahasanul and Hashim, Nurhazirah and Hasim, Nur Hasyimah (2015) Moderating effect of income on the service environment and customers’ behavioral intention. Procedia Social and Behavioral Sciences, 170 (na). pp. 596-604. ISSN 1877-0428 http://www.journals.elsevier.com/procedia-social-and-behavioral-sciences |
| spellingShingle | HF5001 Business. Business Administration Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah Moderating effect of income on the service environment and customers’ behavioral intention |
| title | Moderating effect of income on the service environment and
customers’ behavioral intention |
| title_full | Moderating effect of income on the service environment and
customers’ behavioral intention |
| title_fullStr | Moderating effect of income on the service environment and
customers’ behavioral intention |
| title_full_unstemmed | Moderating effect of income on the service environment and
customers’ behavioral intention |
| title_short | Moderating effect of income on the service environment and
customers’ behavioral intention |
| title_sort | moderating effect of income on the service environment and
customers’ behavioral intention |
| topic | HF5001 Business. Business Administration |
| url | http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf |