Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
This research aim to examine the relationship between perceived service qualities and residents’ satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out with residents from the major residential areas of Dhaka city. This research applied four...
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| Format: | Article |
| Language: | English |
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Sryhwa Publication
2014
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| Online Access: | http://irep.iium.edu.my/39480/ http://irep.iium.edu.my/39480/1/6.pdf |
| _version_ | 1848781791638323200 |
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| author | Rahman, Muhammad Sabbir |
| author_facet | Rahman, Muhammad Sabbir |
| author_sort | Rahman, Muhammad Sabbir |
| building | IIUM Repository |
| collection | Online Access |
| description | This research aim to examine the relationship between perceived service qualities and residents’
satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out
with residents from the major residential areas of Dhaka city. This research applied four stages of statistical
analyses such as descriptive analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA)
and structural equation modelling (SEM). The findings revealed that there is a strong relationship between
services provided by the private companies towards resident’s satisfaction when hygienic facilities play as a mediating role |
| first_indexed | 2025-11-14T15:55:11Z |
| format | Article |
| id | iium-39480 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:55:11Z |
| publishDate | 2014 |
| publisher | Sryhwa Publication |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-394802018-06-11T03:34:40Z http://irep.iium.edu.my/39480/ Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place Rahman, Muhammad Sabbir HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products This research aim to examine the relationship between perceived service qualities and residents’ satisfaction when hygienic facilities play as a mediating role. A questionnaire-based survey was carried out with residents from the major residential areas of Dhaka city. This research applied four stages of statistical analyses such as descriptive analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modelling (SEM). The findings revealed that there is a strong relationship between services provided by the private companies towards resident’s satisfaction when hygienic facilities play as a mediating role Sryhwa Publication 2014-11 Article PeerReviewed application/pdf en http://irep.iium.edu.my/39480/1/6.pdf Rahman, Muhammad Sabbir (2014) Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place. International Journal of Research in Business Studies and Management , 1 (1). pp. 47-51. http://www.ijrbsm.org/v1-i1.php |
| spellingShingle | HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products Rahman, Muhammad Sabbir Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title | Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title_full | Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title_fullStr | Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title_full_unstemmed | Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title_short | Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| title_sort | exploring the relationship between residents’ perceived service quality and satisfaction on their current living place |
| topic | HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products |
| url | http://irep.iium.edu.my/39480/ http://irep.iium.edu.my/39480/ http://irep.iium.edu.my/39480/1/6.pdf |