Choice criteria for mobile telecom operator: empirical investigation among Malaysian customers
The purpose of this paper is to investigate the choice criteria for a mobile phone operator in the Malaysian Mobile Telecom market by the customers. Structural equation models were applied to test the propositions by means of a survey of a random sample of 400 mobile telecom customers from major...
| Main Authors: | Rahman, Sabbir, Haque, A. K. M. Ahasanul, Ahmad, Mohd Ismail Sayyed |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
American Scholars Press, Inc.
2011
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/3856/ http://irep.iium.edu.my/3856/1/Choice_Criteria_%28Int._Business_Review%29.pdf |
Similar Items
Exploring critical factors choice of piracy products:
an empirical investigation on Malaysian customers’
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
The influence of service quality on customer patronage intention: the moderating effects of firm's image
by: Rahman, Muhammad Sabbir, et al.
Published: (2016)
by: Rahman, Muhammad Sabbir, et al.
Published: (2016)
Factors influencing the implementation of customer relationship management (CRM) strategy in the hotel industry: consumers’ perspective
by: MD. Ashraful Azam, khan, et al.
Published: (2014)
by: MD. Ashraful Azam, khan, et al.
Published: (2014)
Factor determining customers' repurchase intention of healthcare insurance products
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
The impact of technology CSFs on customer satisfaction and the role of trust: an empirical study of the banks in Malaysia
by: Jan, Muhammad Tahir, et al.
Published: (2014)
by: Jan, Muhammad Tahir, et al.
Published: (2014)
Assessing the antecedents of customer loyalty on healthcare insurance products: Service quality; perceived value embedded model
by: Fadi Abdelmuniem, Abdelfattah, et al.
Published: (2016)
by: Fadi Abdelmuniem, Abdelfattah, et al.
Published: (2016)
Service quality and customers’ patronage decision of healthcare insurance products: in-depth interview approach
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Impact of service quality and trust on customer patronage decision: testing the moderating effects of corporate image
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Exploring the relationship between residents’ perceived service quality and satisfaction on their current living place
by: Rahman, Muhammad Sabbir
Published: (2014)
by: Rahman, Muhammad Sabbir
Published: (2014)
A study on advertising practices of Islamic banks in Malaysia: an empirical assessment under Islamic observation
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
Customer satisfaction mobile phone services: an empirical study on Grameen Phone (GP) and Banglalink (BL) in Bangladesh
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
Value congruence and consumer’s satisfaction towards online banking –the mediation role of affective commitment
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)
How does experience impact on domestic tourist’s satisfaction? testing the mediating role of service quality
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Service quality and students’ satisfaction towards
purchasing online educational resources
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Investigation of the relationship of brand personality, subjective norm and perceived control on consumers’ purchase intention of organic fast food
by: Charraz Othman, Charraz, et al.
Published: (2014)
by: Charraz Othman, Charraz, et al.
Published: (2014)
Patient satisfaction constructs
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
The impact of customer satisfaction on word-of-mouth: conventional banks of Malaysia investigated
by: Jan, Muhammad Tahir, et al.
Published: (2013)
by: Jan, Muhammad Tahir, et al.
Published: (2013)
Service Utopia: impact of hypermarket service extensions on corporate brand value based on consumer experience and brand personality
by: Hassan, Hasliza, et al.
Published: (2015)
by: Hassan, Hasliza, et al.
Published: (2015)
Tourist’s preference in selection of a restaurant: testing mediating role of service quality
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Factors affecting hybrid car purchase intention in Malaysia
by: Woon, Yaw Hor, et al.
Published: (2014)
by: Woon, Yaw Hor, et al.
Published: (2014)
Exploring influencing factors for the selection of mobile phone service providers: A structural equational modeling (SEM) approach on Malaysian consumers
by: Rahman, Sabbir, et al.
Published: (2010)
by: Rahman, Sabbir, et al.
Published: (2010)
The Application of Internet Technology, Imperatives in Enhancing Customer Relations: An Empirical Study in Iran
by: Haque, A. K. M. Ahasanul
Published: (2012)
by: Haque, A. K. M. Ahasanul
Published: (2012)
Shopping day and time preferences of Malaysian hypermarket consumers
by: Hassan, Hasliza, et al.
Published: (2015)
by: Hassan, Hasliza, et al.
Published: (2015)
Contemporary healthcare experience in Malaysian Hospitals
by: Hasliza Hassan, Hassan, et al.
Published: (2016)
by: Hasliza Hassan, Hassan, et al.
Published: (2016)
Exploring residents' satisfaction of facilities provided by private apartment companies
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
Hypermarket retailing expansion as a hub of socio-economic development in Malaysia
by: Hassan, Hasliza, et al.
Published: (2015)
by: Hassan, Hasliza, et al.
Published: (2015)
Hypermarket corporate brand extension personality
by: Hasliza Hassan, Hassan, et al.
Published: (2014)
by: Hasliza Hassan, Hassan, et al.
Published: (2014)
Effect of credit cards on customers' spending behavior: a comparative analysis of Islamic and conventional credit cards
by: Idris, Umar Muhammed, et al.
Published: (2013)
by: Idris, Umar Muhammed, et al.
Published: (2013)
Determinants of nostalgia sensitivity in nostalgic
driven advertising
by: Mohammad Hafeez , Bin Mohamad Jowsey, et al.
Published: (2015)
by: Mohammad Hafeez , Bin Mohamad Jowsey, et al.
Published: (2015)
Assessing the impact of advertisement towards Malay consumers: an empirical study of fast food restaurants in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)
The effects of hotel image, brand image and employee performance on customer satisfaction of Muslim youths towards Muslim-friendly hotels
by: Adnan, Nur Adilah, et al.
Published: (2018)
by: Adnan, Nur Adilah, et al.
Published: (2018)
Tourists’ intention in selection of a restaurant: testing a mediating influence of perception
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
Contemporary marketing concepts and conceptual thoughts: a knowledge-building approach
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
by: Rahman, Muhammad Sabbir, et al.
Published: (2015)
Effects of Dubai quality awards criteria on customer growth: an empirical investigation in the UAE
by: Hawarna, Shatha, et al.
Published: (2017)
by: Hawarna, Shatha, et al.
Published: (2017)
Emergence of brand extension opportunities for SMEs products and services through hypermarket corporate brand
by: Hasliza Hassan, Hassan, et al.
Published: (2015)
by: Hasliza Hassan, Hassan, et al.
Published: (2015)
Factors influencing consumers' perception in the choice of consumers’ products: a SEM approach on Malaysian consumers’
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)
Differences in service quality of retail banking between Auckland and Kuala Lumpur
by: Abdullah, Moha Asri, et al.
Published: (2015)
by: Abdullah, Moha Asri, et al.
Published: (2015)
A study on the boycott motivations of Malaysian non-Muslims
by: Abdul-Talib, Asmat-Nizam, et al.
Published: (2016)
by: Abdul-Talib, Asmat-Nizam, et al.
Published: (2016)
Measuring halal brand association (HalBA) for Islamic banks
by: Maulan, Suharni, et al.
Published: (2016)
by: Maulan, Suharni, et al.
Published: (2016)
Similar Items
-
Exploring critical factors choice of piracy products:
an empirical investigation on Malaysian customers’
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011) -
The influence of service quality on customer patronage intention: the moderating effects of firm's image
by: Rahman, Muhammad Sabbir, et al.
Published: (2016) -
Factors influencing the implementation of customer relationship management (CRM) strategy in the hotel industry: consumers’ perspective
by: MD. Ashraful Azam, khan, et al.
Published: (2014) -
Factor determining customers' repurchase intention of healthcare insurance products
by: Rahman, Muhammad Sabbir, et al.
Published: (2014) -
The impact of technology CSFs on customer satisfaction and the role of trust: an empirical study of the banks in Malaysia
by: Jan, Muhammad Tahir, et al.
Published: (2014)