Government delivery system: the effectiveness of local authorities in Perak
Local authorities’ performances are important in positive public perception to the overall government structure. In developing countries, improving the quality of government delivery system is quite challenging, but effective delivery systems are crucial in achieving the people’s satisfaction level....
| Main Authors: | , , |
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| Format: | Proceeding Paper |
| Language: | English English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/38432/ http://irep.iium.edu.my/38432/2/89.pdf http://irep.iium.edu.my/38432/8/Mariana_IRIIE.pdf |
| _version_ | 1848781605770887168 |
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| author | Mohamed Osman, Mariana Bachok, Syahriah M. Bakri, Nurul Izzati |
| author_facet | Mohamed Osman, Mariana Bachok, Syahriah M. Bakri, Nurul Izzati |
| author_sort | Mohamed Osman, Mariana |
| building | IIUM Repository |
| collection | Online Access |
| description | Local authorities’ performances are important in positive public perception to the overall government structure. In developing countries, improving the quality of government delivery system is quite challenging, but effective delivery systems are crucial in achieving the people’s satisfaction level. A total of 250 respondents in selected 10 local authorities participated in the questionnaires survey. The survey was to assess the level of performances performed by Local Authorities in Perak. Several recommendations proposed to strengthen local authorities’ performances and improved public satisfaction level.
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| first_indexed | 2025-11-14T15:52:14Z |
| format | Proceeding Paper |
| id | iium-38432 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T15:52:14Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-384322021-07-27T13:50:54Z http://irep.iium.edu.my/38432/ Government delivery system: the effectiveness of local authorities in Perak Mohamed Osman, Mariana Bachok, Syahriah M. Bakri, Nurul Izzati H Social Sciences (General) Local authorities’ performances are important in positive public perception to the overall government structure. In developing countries, improving the quality of government delivery system is quite challenging, but effective delivery systems are crucial in achieving the people’s satisfaction level. A total of 250 respondents in selected 10 local authorities participated in the questionnaires survey. The survey was to assess the level of performances performed by Local Authorities in Perak. Several recommendations proposed to strengthen local authorities’ performances and improved public satisfaction level. 2014 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/38432/2/89.pdf application/pdf en http://irep.iium.edu.my/38432/8/Mariana_IRIIE.pdf Mohamed Osman, Mariana and Bachok, Syahriah and M. Bakri, Nurul Izzati (2014) Government delivery system: the effectiveness of local authorities in Perak. In: International Research, Invention and Innovation Exhibition 2014 (IRIIE2014), 11th -13th June 2014, Gombak. (Unpublished) http://www.iium.edu.my/irie/14/ |
| spellingShingle | H Social Sciences (General) Mohamed Osman, Mariana Bachok, Syahriah M. Bakri, Nurul Izzati Government delivery system: the effectiveness of local authorities in Perak |
| title | Government delivery system: the effectiveness of local authorities in Perak |
| title_full | Government delivery system: the effectiveness of local authorities in Perak |
| title_fullStr | Government delivery system: the effectiveness of local authorities in Perak |
| title_full_unstemmed | Government delivery system: the effectiveness of local authorities in Perak |
| title_short | Government delivery system: the effectiveness of local authorities in Perak |
| title_sort | government delivery system: the effectiveness of local authorities in perak |
| topic | H Social Sciences (General) |
| url | http://irep.iium.edu.my/38432/ http://irep.iium.edu.my/38432/ http://irep.iium.edu.my/38432/2/89.pdf http://irep.iium.edu.my/38432/8/Mariana_IRIIE.pdf |