Rail demand management: a rapid systematic review

Train overcrowding has been associated with a number of negative outcomes, including psychological and physiological stress, negative health effects and behavioural reactions, as well as spillover effects. Despite the widely admitted seriousness of this issue, there is little agreement on the appro...

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Main Author: Mohd Mahudin, Nor Diana
Format: Proceeding Paper
Language:English
Published: 2014
Subjects:
Online Access:http://irep.iium.edu.my/37108/
http://irep.iium.edu.my/37108/1/IRIIE_2014_Mohd_Mahudin_combined.pdf
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author Mohd Mahudin, Nor Diana
author_facet Mohd Mahudin, Nor Diana
author_sort Mohd Mahudin, Nor Diana
building IIUM Repository
collection Online Access
description Train overcrowding has been associated with a number of negative outcomes, including psychological and physiological stress, negative health effects and behavioural reactions, as well as spillover effects. Despite the widely admitted seriousness of this issue, there is little agreement on the appropriate measures to deal with the increasing passenger numbers, particularly on rail services in Malaysia. This disagreement necessitates a closer scrutiny of evidence in relation to demand management strategies in the rail industry. A rapid systematic review was thus undertaken to appraise the evidence on previous and existing measures demand management strategies in rail passenger services. A total of 16 relevant studies that met the inclusion criteria were identified by a structured search of nine electronic databases. From the review, eight categories of strategies or approaches are possible in managing peak demand. These include approaches that focus on pricing, quality of service, management, policy, education, communication, engineering / design, and infrastructure. Identified key issues that presented barriers to successful implementation of these strategies are continued passenger growth, inflexibility of office hours, challenges in determining appropriate fare structures, and changing passengers’ ingrained travel behaviours. The review provides a solid basis for the more detailed discussion on the development of a structured and comprehensive demand management strategies and approaches.
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spelling iium-371082018-06-12T05:39:30Z http://irep.iium.edu.my/37108/ Rail demand management: a rapid systematic review Mohd Mahudin, Nor Diana BF Psychology BF636 Applied psychology HE1001 Railroads. Rapid transit systems Train overcrowding has been associated with a number of negative outcomes, including psychological and physiological stress, negative health effects and behavioural reactions, as well as spillover effects. Despite the widely admitted seriousness of this issue, there is little agreement on the appropriate measures to deal with the increasing passenger numbers, particularly on rail services in Malaysia. This disagreement necessitates a closer scrutiny of evidence in relation to demand management strategies in the rail industry. A rapid systematic review was thus undertaken to appraise the evidence on previous and existing measures demand management strategies in rail passenger services. A total of 16 relevant studies that met the inclusion criteria were identified by a structured search of nine electronic databases. From the review, eight categories of strategies or approaches are possible in managing peak demand. These include approaches that focus on pricing, quality of service, management, policy, education, communication, engineering / design, and infrastructure. Identified key issues that presented barriers to successful implementation of these strategies are continued passenger growth, inflexibility of office hours, challenges in determining appropriate fare structures, and changing passengers’ ingrained travel behaviours. The review provides a solid basis for the more detailed discussion on the development of a structured and comprehensive demand management strategies and approaches. 2014-06 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/37108/1/IRIIE_2014_Mohd_Mahudin_combined.pdf Mohd Mahudin, Nor Diana (2014) Rail demand management: a rapid systematic review. In: International Research, Invention and Innovation Exhibition (IRIIE) 2014, 11 - 12 June 2014, Gombak, Kuala Lumpur. http://www.iium.edu.my/irie/14/
spellingShingle BF Psychology
BF636 Applied psychology
HE1001 Railroads. Rapid transit systems
Mohd Mahudin, Nor Diana
Rail demand management: a rapid systematic review
title Rail demand management: a rapid systematic review
title_full Rail demand management: a rapid systematic review
title_fullStr Rail demand management: a rapid systematic review
title_full_unstemmed Rail demand management: a rapid systematic review
title_short Rail demand management: a rapid systematic review
title_sort rail demand management: a rapid systematic review
topic BF Psychology
BF636 Applied psychology
HE1001 Railroads. Rapid transit systems
url http://irep.iium.edu.my/37108/
http://irep.iium.edu.my/37108/
http://irep.iium.edu.my/37108/1/IRIIE_2014_Mohd_Mahudin_combined.pdf