Factor determining customers' repurchase intention of healthcare insurance products
This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the stu...
| Main Authors: | , , , |
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| Format: | Proceeding Paper |
| Language: | English English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/36981/ http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf |
| _version_ | 1848781331477037056 |
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| author | Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae |
| author_facet | Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae |
| author_sort | Rahman, Muhammad Sabbir |
| building | IIUM Repository |
| collection | Online Access |
| description | This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the study were generated from self-administered survey of 160 samples. Data were analysed by using descriptive and inferential statistics (Exploratory Factor Analysis). From the application of exploratory factor analysis, it was concluded that the correlation matrix was all positive and above 0.6. Three factors were extracted which explain 47% of the variation. Lastly, the variables were loaded in one part or the other showing that the variables are satisfactory for further works. As the survey is based on health insurance in particular under Malaysian perspective, its consequences may also be of interest to the managers of health insurance providers as well as policy makers to draw further strategy in their parts. |
| first_indexed | 2025-11-14T15:47:52Z |
| format | Proceeding Paper |
| id | iium-36981 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T15:47:52Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-369812016-02-13T05:40:33Z http://irep.iium.edu.my/36981/ Factor determining customers' repurchase intention of healthcare insurance products Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products This inquiry studies the empirical testing the determinant of customers’ repurchase intention of health care insurance products in Malaysia. The research was established on an empirical investigation of the existing health insurance customers from Klag valley area Malaysia. The main data for the study were generated from self-administered survey of 160 samples. Data were analysed by using descriptive and inferential statistics (Exploratory Factor Analysis). From the application of exploratory factor analysis, it was concluded that the correlation matrix was all positive and above 0.6. Three factors were extracted which explain 47% of the variation. Lastly, the variables were loaded in one part or the other showing that the variables are satisfactory for further works. As the survey is based on health insurance in particular under Malaysian perspective, its consequences may also be of interest to the managers of health insurance providers as well as policy makers to draw further strategy in their parts. 2014 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf application/pdf en http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf Rahman, Muhammad Sabbir and Mohamad, Osman and AbdelFattah, Fadi AbdelMuniem and Aziz, Nusrtae (2014) Factor determining customers' repurchase intention of healthcare insurance products. In: Australian Academy of Business and Social Sciences Conference (AABSS) 2014, 25th-26th Aug. 2014, Grand Seasons Hotel, Kuala Lumpur. (In Press) |
| spellingShingle | HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products Rahman, Muhammad Sabbir Mohamad, Osman AbdelFattah, Fadi AbdelMuniem Aziz, Nusrtae Factor determining customers' repurchase intention of healthcare insurance products |
| title | Factor determining customers' repurchase intention of healthcare insurance products |
| title_full | Factor determining customers' repurchase intention of healthcare insurance products |
| title_fullStr | Factor determining customers' repurchase intention of healthcare insurance products |
| title_full_unstemmed | Factor determining customers' repurchase intention of healthcare insurance products |
| title_short | Factor determining customers' repurchase intention of healthcare insurance products |
| title_sort | factor determining customers' repurchase intention of healthcare insurance products |
| topic | HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products |
| url | http://irep.iium.edu.my/36981/ http://irep.iium.edu.my/36981/1/Conferrence_Dr.sabbir_and_fadi.pdf http://irep.iium.edu.my/36981/4/pdf_Final_Conferrence_paper_FRGS_fadi_%281%29.pdf |